I can not seem to get pass the IVR I have it setup so that once you press 1 it will ring my extension. I test this with the code 7777 and all works fine I hear my greeting I press 1 and I get transferred to my extension perfect... however if I call from an external line I get to the IVR I hear the greeting but it does not accept any inputs its as if it does not hear any keys being pressed. I have tried from a cell phone and a land line both with the same results. the greeting plays and I press my keys but nothing then after the time limit it times out and disconnects.
does anyone have any help on this?
