I'm having a similar problem. I have asterisk transferring calls to my cell phone if I don't pick up my extension, it works most of the time, however sometimes no audio comes out from my cell back to the caller. I've been trying to find a way to determine if it's me or my service provider, but since all calls that I make/receive with my SIP phone work 100% of the time, I think it's asterisk.
Does anyone have an idea on how to debug this? To make troubleshooting harder, I can't replicate the problem on demand, sometimes it works, sometimes it doesn't. On Thu, 2007-18-01 at 16:34 -0500, Henry.L.Coleman wrote: > It may be worth checking the cable(s) > Henry L.Coleman CEO > *VoIP-PBX* 1-866-415-5355 > Toronto Ontario > Canada > > > > John, > > > > The fact that the audio problems are solved by transferring from one > > phone to another would indicate to me that it's between the phone, and > > the Asterisk server. > > I take it that it's a direct connection through one switch from the > > phones to the server? > > > > I have a client that received fairly heavy call volume, a few hundred > > calls a day, on IP501's using Static Queues on 1.2.13, and 1.2.14 (as of > > 2 weeks ago). They have experienced no similar problems, so I can't say > > "me too". > > > > What firmware version are these phones running? We use 2.0.1 with no > > problems. > > > > Can you get a packet dump from the server and see if it's sending the > > phone data? > > > > Chad > > > > > > > > -----Original Message----- > > From: John Van Ostrand [mailto:[EMAIL PROTECTED] > > Sent: January 17, 2007 6:41 PM > > To: [email protected] > > Subject: [on-asterisk] No audio on some calls > > > > This is one that we've been fighting for a while. > > > > We have a small install (8 extensions) using [EMAIL PROTECTED] with Polycom > > 501 SIP > > phones. Every once and a while one side of an incoming call's audio is > > missing. The callers can hear the employee but the employee can't hear > > the caller. They have been able to handle it in the past by transferring > > the call to another extension. > > > > To make this worse, it seems to only be occurring with two phones. We've > > replaced the phones three times and the report from the customer is that > > it fixed it, then a week or so later we hear that it's back. > > > > More oddities, is now they say they've had it occur on an outgoing call > > too. > > > > The two phones that it is occurring are in a static queue and most of > > the calls they will receive are from the queue. > > > > The reports from this customer are pretty sketchy, but they have been > > insistent about the audio problems. > > > > Any ideas. > > > > -- > > John Van Ostrand Net Direct Inc. > > CTO, co-CEO 564 Weber St. N. Unit 12 > > Waterloo, ON N2L 5C6 > > [EMAIL PROTECTED] ph: 518-883-1172 x5102 > > Linux Solutions / IBM Hardware fx: 519-883-8533 > > > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [EMAIL PROTECTED] For additional > > commands, e-mail: [EMAIL PROTECTED] > > > > > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [EMAIL PROTECTED] > > For additional commands, e-mail: [EMAIL PROTECTED] > > > > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] >
