Hello I am looking for the ability to have asterisk do as following.
1) Caller calls the system and goes through a series of prompts (done and working) 2) Give the caller options to speak to customer service - dial to another number (done and working) 3) Ask the caller to record their name and store it in a temp file (not done but I know how to do this) 4) Place the caller on hold and play music while they are on hold 5) Call destination number - already in the system - Play recorded name and prompt the callee as to whether they want to accept the call or not - press 1 or 2 (need help here) 6) 1 - accepted - bridge the caller and the callee (need help here) 7) 2 - denied - send the caller to voicemail (need help here) I have been reading extensively on wiki for this but all I get is the features.conf option *2. Is this *2 something that I have to implement within the dial plan. I am assuming that this features is if a user presses the keys themselves. I need this attended transfer to be actuated by the asterisk box automagically without physically pressing any buttons. Thanks.
