Thanks Simon, this is perfect, exactly what I need. Apparently I was looking in the wrong area. Features.conf is mainly for physical phones I suppose?
-----Original Message----- From: Simon P. Ditner [mailto:[EMAIL PROTECTED] Sent: Sunday, February 18, 2007 6:06 PM To: John Oladehinde Cc: [email protected] Subject: Re: [on-asterisk] Attendec Call Transfer See example #2 on the Dial() command's wiki page: http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+Dial Though reading it now, I think it's sligtly wrong. The labels (yes) and (no) are backwards. 'no' should be 'yes', and 'yes' should be 'no'. On Sun, 18 Feb 2007, John Oladehinde wrote: > Hello I am looking for the ability to have asterisk do as following. > > > > 1) Caller calls the system and goes through a series of prompts (done > and working) > > 2) Give the caller options to speak to customer service - dial to > another number (done and working) > > 3) Ask the caller to record their name and store it in a temp file > (not done but I know how to do this) > > 4) Place the caller on hold and play music while they are on hold > > 5) Call destination number - already in the system - Play recorded > name and prompt the callee as to whether they want to accept the call or not > - press 1 or 2 (need help here) > > 6) 1 - accepted - bridge the caller and the callee (need help here) > > 7) 2 - denied - send the caller to voicemail (need help here) > > > > I have been reading extensively on wiki for this but all I get is the > features.conf option *2. Is this *2 something that I have to implement > within the dial plan. I am assuming that this features is if a user presses > the keys themselves. I need this attended transfer to be actuated by the > asterisk box automagically without physically pressing any buttons. > > > > > > Thanks. > > > >
