I have a client that is getting screwed by Bell. To make things worse, they want to charge him to see reports for Nortel BCM...
The software is called TELECOST CMS 50 - it's call accounting for 50 extensions or less. Basically pulls the CDR records from two remote and one local BCM. Can anyone recommend an alternate solution or how this works exactly? And how much one should expect to pay for such software. Regards, Chuck
