Chuck, I just looked at a system we have here [Reza, I hope we can still be friends :-) ] and when you hit the BCM with your IE browser, you can choose "Install Clients" from the main menu. Choosing that brings up a new page and on the left you will see "CDR Client Wrapper". I've never run it or anything, I just thought I'd share it with you so you know that you probably have the ability to do it for yourself rather than paying Bell. Here's what the BCM page says about that tool:
CDR Client Wrapper provides an application that reports call activity in real time and a new sample application in BCM 3.0 that provides a scheduling mechanism for "pulling" CDR files from any BCM in the network. You can record the information about each call made to or from your company. When the call is completed, you can print information about the call in a report. CDR Client Wrapper also provides information on incoming calls as the events occur. This information appears in a Real Time Call record. CDR Client Wrapper provides information about: date and time of the call, and digits dialed the originating and the terminating line or telephone whether an incoming call was answered elapsed time between origin of a call and when it was answered whether a call was transferred or put on hold call duration call charges calls associated with Account codes incoming call Calling Line Identification (CLID) information Bearer Capability of the line in the call Hospitality records for room occupancy status Real Time records for ringing, DNIS, answered, unanswered, transferred, and released events for incoming calls with CLID information and Hospitality room occupancy status The CDR sample Pull application, delivered in BCM 3.0, provides the ability to schedule transferring of CDR files from any BCM in the network in order to have the data processed by applications that produce statistics (i.e. call accounting, traffic analysis, ...) based on this information. The sample application provides the capability to: Zip all CDR files previously not transferred into a single compressed file making it more efficient to download. Schedule the pulling of the CDR files on a daily, weekly or monthly basis. Concurrently transfer CDR files from multiple BCMs in the network. Delete CDR files on the BCM after they have been successfully transferred. Note: The CDR pull application is a sample application only. Check with the vendor of your CDR application for availability/integration of this functionality within their software. On 4/12/07, Reza - Asterisk Enthusiast <[EMAIL PROTECTED]> wrote:
Your Nortel BCM is technically a Linux box :) Assuming this is a Nortel BCM 400 series, its an Intel box with Linux on it. Heck... What ever Bell charges, I'll charge half and give your client double the service :). To make things nice and sweet I'll even produce your clients favorite choice of graphs... that is line graphs, bar graphs, or pie charts :). I'm no expert on BCM's. But assuming you have the userid and password, you can retrieve the CDR and from what I've been told, its a flat file of CDRecods that can be downloaded from standard FTP access to the box. Asterisk does wonderful things and most Nortel experts who have used Asterisk -- will likely choose Asterisk over a BCM 400 when you account the cost factor. So which begs the question, BCM 400 or Asterisk? Cheers! Reza. ----- Original Message ----- From: "Chuck Mariotti" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Thursday, April 12, 2007 8:54 PM Subject: [on-asterisk] Call Activity Software for BCM I have a client that is getting screwed by Bell. To make things worse, they want to charge him to see reports for Nortel BCM... The software is called TELECOST CMS 50 - it's call accounting for 50 extensions or less. Basically pulls the CDR records from two remote and one local BCM. Can anyone recommend an alternate solution or how this works exactly? And how much one should expect to pay for such software. Regards, Chuck --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
