Mark:

There is likely a problem in your configuration file. The solution is quite simple, but the information you have provided is not enough to solve your issue. The debug messages you provided merely shows the registration has failed. We need to look at 2 things:

1. Your SIP.CONF file ... not the entire file, but the segment that has your 6010 settings. I suspect you have it under your [6010] context.

2. Your Aastra configuration and model number and the exact location where you entered your credentials. That is "Global SIP" and/or settings under "Line 1" of your phone. We need to see the exact entries except the password.

Its clear from the message that your Aastra is connecting to your Asterisk server and for some reasons it is not accepting your registration. Additionally please check the firmware version of your phone.

Last Friday we were at a clients who purchased close to a dozen phones (brand new) but had firmware dated May 2005. We upgraded it to firmware date 2007 version. 1.4.something... and it resolved their issues without us having to touch any configurations on their phones!

Waiting for your settings to be able to properly analyze.

Cheers!
Reza.

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