Thanks Simon. Yes, that does the trick... although so does changing my dial order in the dial command to hit my cell first, then my office phone. Note that I'm sitting on a DID, so there isn't an IVR involved. Also, and I should have mentioned, the issue only appears on internal calls and inter-asterisk calls.
Are there any reasons why I wouldn't want to provide ringback with the "r" option? It works, but it seems like a sledgehammer in this instance. On 7/20/07, Simon P. Ditner <[EMAIL PROTECTED]> wrote:
*CLI> show application dial I think you want to use the 'r' option in your dial string to send ringback to the caller if the call has already been answered by an IVR. On Fri, 20 Jul 2007, David Steele wrote: > Hi, > > First - thanks to everyone who responded on my question a few days ago - we > have star codes functioning for call transfer now on my pesky legacy setup. > > Got a new one for you all today. I've just discovered that when someone > calls my office line they get one ring tone, then dead air until I pick up. > This is somehow related to my use of simultaneous dialing to my cell phone. > The following is an extract from the console, showing the relevant portion > of the dial string: > > SIP/3434&ZAP/G1c/4162711242|20 > > Normally this is not an issue - I pick up the phone or my cell and simply > talk to the person. However, if I'm in a meeting and want to ignore the > call on my cell the caller has to listen to around 17 seconds of silence > before getting to my voicemail. This leads to someone calling me four times > in a row last week, thinking that he is getting cut off, while I'm simply > busy and trying not to have the ring tone on my cell interupt my conference > call... > > This issue impacts all of the people that have simultaneous dial set up at > my office. > > Any ideas? > > Thanks, > Dave. >
-- _______________________________ David Steele <insert sig line witticism here>
