On Wednesday 25 July 2007 10:06:01 am David Steele wrote: > Is anyone here using Asterisk to record calls for regulatory requirements? > I'm curious if there are any special hoops that have to be jumped through > to record the call of a stock trader that would rule Asterisk's call > recording functionality out and force you to use a solution like Dictaphone > (or whatever they are called these days).
I've done this. Every call coming in, every transfer, every outgoing call gets recorded and the recordings are catalogued in a database. On top of which, the database has a maintenance script which moves older calls to online storage, and then to offline storage based on age and type of call. Encryption of calls is optional and can be performed at any stage. In the end, you end up with the day/week/whatever's calls available at any time right away, then calls from the last 6 months available through an administrative interface, and finally the last 7 years' calls available on DVDs, with the exact DVD and filename in the DVD stored in the DVD, along with the DVD itself having this same information in CSV format. -A. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
