2 solutions I can suggest: - One can alter the CallerID(name), and leave the CallerID(num) unchanged. This way, the receptionnist only relies on her/his Phone display to route the call
- You can audibly anounce the call to the receptionist; i.e. "This is a call from ABC Company" or "This is a Call for XYZ Company" That's my cents...HTH Claudius ________________________________________ From: Sacha Ally [EMAIL PROTECTED] Sent: Thursday, October 04, 2007 11:25 PM To: [email protected] Subject: [on-asterisk] Call Identification Hi All, I am new to asterisk and have what I think is probably a basic question. I have envisioned the following situation but am unsure about how it would be implemented. An asterisk server is setup for several different companies, each assigned their own DID. There is a single human receptionist that answers all calls going to the DID phone numbers of each business. The receptionist is tasked with answering the phone with the respective companies personalized greeting eg. "ABC INC, How may I direct your call?". If there are approx. 20 different companies that are directed to this receptionist, how would be the best way to identify to the receptionist the company the caller is attempting to contact while still maintaining the original CID information. I am aware that the CID info using asterisk can be altered based on the dial plan but what is the maximum length available for the CID information? Do different phones allow for different lengths of CID info? Is this the best way of doing it? Any suggestions? Thanks Sacha --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
