I did something like that in "Trixbox". You can send DIDs to a ring group The ring group can pre-pend a description like "ABC Company" to the caller id. The reception phone is the primary phone in the ring group with the tenant phone(s) as the next call in the hunt group. The result is that when someone calls the DID, it rings the reception first with "ABC Company" displayed and if it is not answered goes to the tenants phone and then to vmail etc. The is fine for most small tenant applications but if you have a lot of tenants you should take a look at "Thirdlane" software. They have a great Asterisk based solution.
-- Henry L. Coleman. < Claudius Fortis> > 2 solutions I can suggest: > > - One can alter the CallerID(name), and leave the CallerID(num) unchanged. > This way, the receptionnist only relies on her/his Phone display to route > the call > > - You can audibly anounce the call to the receptionist; i.e. "This is a > call from ABC Company" or "This is a Call for XYZ Company" > > That's my cents...HTH > > Claudius > > ________________________________________ > From: Sacha Ally [EMAIL PROTECTED] > Sent: Thursday, October 04, 2007 11:25 PM > To: [email protected] > Subject: [on-asterisk] Call Identification > > Hi All, > > > > I am new to asterisk and have what I think is probably a basic question. > > > > I have envisioned the following situation but am unsure about how it would > be implemented. An asterisk server is setup for several different > companies, > each assigned their own DID. There is a single human receptionist that > answers all calls going to the DID phone numbers of each business. The > receptionist is tasked with answering the phone with the respective > companies personalized greeting eg. "ABC INC, How may I direct your > call?". > If there are approx. 20 different companies that are directed to this > receptionist, how would be the best way to identify to the receptionist > the > company the caller is attempting to contact while still maintaining the > original CID information. I am aware that the CID info using asterisk can > be > altered based on the dial plan but what is the maximum length available > for > the CID information? Do different phones allow for different lengths of > CID > info? Is this the best way of doing it? Any suggestions? > > > > Thanks > > > > Sacha > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
