Hi Stephan, The call to mobile number 011-86-139-xxxxx has not problem that day when you changed to Primus. The calling ID showing up on my sister in law's phone is 000196852202.
The one that I still have problem is with a landline number. I tried it now and still got connected to wrong number. Time now is 2019 Aug 27, 2008 to 011-86-459-xxx number which you have on the bill. If you can get some info back that would be great. tks peng On Wed, Aug 27, 2008 at 4:43 PM, Stephan Monette <[EMAIL PROTECTED]>wrote: > Hey Peng, > > I got the answer back from the provider and you are calling a mobile phone > in China. > > I tried sending you emails but you didn't replied to us in the last 2 days. > Are you still having the same issue? > > Thanks. > > Stephan Monette > Unlimitel Inc. > > Tel.: 613-688-6212. x221 > TF : 1-877-464-6638, x221 > FAX : 613-482-1077 > > > Peng Li wrote: > >> HI Guys, >> >> My CDR from unlimitel shows exact my intented number. Stephan switched >> from >> Bell to Primus for T1 used for Internaltional. I got one number connected >> correctly, but the other still experience same problem. >> >> it seems traditional T1(SS7) also has problem routing. ******!!!!!!! >> >> I am requesting Unlimitel, then Bell/Primus, then their counterpart in >> China >> to do a trace. >> >> Not sure whether Stephan can coordinate this issue. >> >> tks >> peng >> >> >> >> On Sat, Aug 23, 2008 at 10:20 AM, Drew Gibson <[EMAIL PROTECTED]> wrote: >> >> >> >>> Hi Peng, >>> >>> have you checked your CDR and the CDR from Unlimitel (we get them daily) >>> to >>> make sure that they both match the number (you think) you dialed? >>> >>> If they do, pass them on to Unlimitel and I'm sure they can deal with it. >>> >>> regards, >>> >>> Drew >>> >>> >>> Peng Li wrote: >>> >>> Hi Guys, >>> >>> Early this month (Aug 2008) and today, I experienced same problem. This >>> actually happened once or twice before, but didn't get my suspection. I >>> am >>> calling international number to family in China, but the calls were >>> connected to wrong party in CHina and wrong party somewhere else, I can't >>> locate, but it was obvious wrong and not in China. Because the guys are >>> speaking either native English or other language. >>> >>> I am using Linksys Router with Asterisk on it. I am with Unlimitel.ca. I >>> have been with them since , I think, 2005. I am very happy with service >>> and >>> support from Stephan. >>> >>> I am disclosing this email with Unlimitel.ca with good intention trying >>> to >>> see whether you guys have same experience and the solution. >>> >>> thanks >>> Peng >>> >>> >>> I d >>> >>> mPeng Li <[EMAIL PROTECTED]> <[EMAIL PROTECTED]>toSupport Team < >>> [EMAIL PROTECTED]> <[EMAIL PROTECTED]> >>> dateThu, Aug 21, 2008 at 6:44 PMsubjectRe: [Ticket#2008080210000029] >>> connected to the wrong person/phonemailed-bygmail.com >>> >>> hide details 6:44 PM (3 minutes ago) >>> Reply >>> >>> I don't believe it has much to do with CHina Provider because I was often >>> being connectind to English speaker as well. They are not in CHina. this >>> is >>> obvious. >>> >>> >>> Let's check out my CDR tomorrow when you have it ready. Can you send me >>> back >>> the CDR we had issue for the date 8:31am-8:35am Aug 2. as well? >>> >>> Let's see what these CDR says and you can cross check with what you get >>> from >>> Bell or Primus see where it's been connected. >>> >>> This is getting a serious problem. I am worring that local PSTN will be >>> affecgted as well if this is not addressed. >>> >>> So far I don't experience local call problem. If it happens, we have to >>> switch back to BELL physical line. >>> >>> I need see your effort to keep up with good work you have done before. >>> >>> thanks >>> peng- Hide quoted text - >>> >>> >>> >>> On Thu, Aug 21, 2008 at 6:27 PM, Support Team <[EMAIL PROTECTED]> < >>> [EMAIL PROTECTED]> wrote: >>> >>> >>> >>> Dear/Cher Peng Li, >>> >>> We do not control the network in China. We think it's a problem with the >>> provider in China that is not routing the call to the proper number. >>> >>> Thank you for your request. / Merci. >>> >>> "Peng Li" <[EMAIL PROTECTED]> <[EMAIL PROTECTED]> wrote: >>> >>> >>> >>> Does phone network overload mean connecting calls to the wrong >>> >>> >>> person/party >>> >>> >>> all the time? >>> >>> I don't understand, really. This is really not acceptable practice. >>> >>> peng >>> >>> >>> On Thu, Aug 21, 2008 at 9:15 AM, Support Team <[EMAIL PROTECTED]> < >>> [EMAIL PROTECTED]> >>> >>> wrote: >>> >>> >>> Dear/Cher Peng Li, >>> >>> I think the Chinese phone network may be over-loaded this month with >>> >>> >>> the >>> >>> >>> Olympics. Suddenly the amount of calls to China is probably 5 times >>> >>> >>> more >>> >>> >>> than >>> usual. I do not control this part since we send the international calls >>> >>> >>> to >>> >>> >>> Bell. >>> >>> I can send the report to Bell, but Bell will probably tell me the same >>> story. >>> >>> Thank you for your request. / Merci. >>> >>> "Peng Li" <[EMAIL PROTECTED]> <[EMAIL PROTECTED]> wrote: >>> >>> >>> >>> HI Stephan, >>> >>> We had same issue again this morning at about 8:22am Aug 21 2008. I >>> attempted call to China my sister in law at 011-86-136-0110-8979, but >>> >>> >>> was >>> >>> >>> connected to two other speaker. One speaks Chinese, not the person I >>> intended, the other speaks English. Several other times about the >>> >>> >>> same >>> >>> >>> time, >>> >>> >>> it was ringinig, but no answer. >>> >>> Can you investigate what happened? this is kind of unacceptable. >>> >>> thanks >>> peng >>> >>> >>> >>> >>> On Sun, Aug 3, 2008 at 6:00 AM, Peng Li <[EMAIL PROTECTED]> < >>> [EMAIL PROTECTED]> >>> >>> wrote: >>> >>> >>> Hi Stephan, >>> >>> I will keep an eye on it and will let you know if this happens >>> >>> >>> again. >>> >>> >>> thanks >>> peng >>> >>> >>> On Sat, Aug 2, 2008 at 12:19 PM, Support Team < >>> >>> >>> [EMAIL PROTECTED] >>> >>> wrote: >>> >>> >>> Dear/Cher Peng Li, >>> >>> We send the international calls to Bell. I don't know how the >>> >>> >>> calls >>> >>> >>> get >>> >>> >>> routed >>> pass Bell. >>> >>> Let me switch the international calls to Primus and we will see >>> >>> >>> from >>> >>> >>> there. >>> >>> Thank you for your request. / Merci. >>> >>> "Peng Li" <[EMAIL PROTECTED]> <[EMAIL PROTECTED]> wrote: >>> >>> >>> >>> HI Stephan, >>> >>> I tried three calls this moring to 011-86-459-5902847 to my >>> >>> >>> father's >>> >>> >>> house >>> >>> >>> in China. It was between 8:31am-8:35am Aug 2. >>> >>> First one was connected to somebody speaking English. Weird. >>> Second one was connected to somebody speaking Chinese, but not >>> >>> >>> my >>> >>> >>> family. >>> >>> >>> Weird >>> >>> Third one got to my father's house. >>> >>> I experienced this some time ago. Why was it connected to >>> >>> >>> parties >>> >>> >>> other >>> >>> >>> than >>> >>> >>> intended? >>> >>> thanks >>> Peng >>> >>> >>> >>> Stephan Monette >>> >>> Unlimitel Inc. >>> Tollfree: 1-877-464-6638 >>> Fax: 613-482-1077 >>> >>> >>> >>> >>> >>> Stephan Monette >>> >>> Unlimitel Inc. >>> Tollfree: 1-877-464-6638 >>> Fax: 613-482-1077 >>> >>> >>> >>> >>> >>> Stephan Monette >>> >>> Unlimitel Inc. >>> Tollfree: 1-877-464-6638 >>> Fax: 613-482-1077 >>> >>> >>> >>> >>> >>> >> >> >> > > >
