As I thought, this turned out to be a bug. I filed a bug for it here:
 
http://bugs.elastix.org/view.php?id=16
 
The issue arises if one creates a username for each extension and then assign 
them a group other than Administrator. Apparently there is a pging problem. 
Problem with assigning Administrator privilage to each user as you know is a 
security risk and a headache as each rep will have the potential of changing 
the guts of the system. 
 
 
-Bruce

----------------------------------------
> From: [email protected]
> To: [email protected]; [email protected]
> Date: Thu, 5 Mar 2009 19:13:39 -0500
> Subject: RE: [on-asterisk] Any using Elastix has had problem listen recorded 
> calls/Monitoring?
>
>
> Thanks for the feedback Farhan.
>
> I doubt anyone deletes the displayed data. I can even check the recordings 
> from the last hour and they are still not there. It's probably not getting 
> written to the DB in the first place. How can I query the DB for recorded 
> files? or if they are deleted is there any way that I can insert them back 
> quickly?
>
> Also, wondering if anyone has a nice page for displaying all calls recorded 
> in /var/spool/asterisk/monitor via apache directory browsing or 
> mond_autoindex?
>
> Regards,
> Bruce
>
>
>
>> From: [email protected]
>> To: [email protected]; [email protected]
>> Date: Thu, 5 Mar 2009 15:06:42 -0500
>> Subject: RE: [on-asterisk] Any using Elastix has had problem listen recorded 
>> calls/Monitoring?
>>
>>
>> I have used monitoring and it works just fine including all the reports. If 
>> all the wav files are present, i doubt there is something wrong with the 
>> database recording the call data. Or someone might have deleted the records 
>> from web interface manually.
>>
>>
>>
>> If you delete the displayed data, only the database records are erased and 
>> not teh actual wav files. You can check the DB manually.
>>
>>
>>
>> Regards
>>
>> Farhan
>>
>>> From: [email protected]
>>> To: [email protected]
>>> Date: Thu, 5 Mar 2009 12:42:42 -0500
>>> Subject: [on-asterisk] Any using Elastix has had problem listen recorded 
>>> calls/Monitoring?
>>>
>>>
>>> Hello Everyone,
>>>
>>> I have a problem with an Elastix system where all calls are recorded yet 
>>> they are not shown in a proper list on the web GUI. For example instead of 
>>> showing calls "1-15 out of 2000" I see only 1 call displayed. If I press 
>>> Next, I see "16-31 out of 2000" and still 1 recorded msg displayed. This is 
>>> PBX> Monitoring section. I check /var/spool/asterisk/monitor and all calls 
>>> are there. Also, call reports are just find. It seems to me that something 
>>> in the html page prevents it from displaying all the calls. I am including 
>>> a URL of the snapshot here:
>>>
>>> http://elastrix.googlepages.com/snapShot.jpg/snapShot-full;init:.jpg
>>>
>>>
>>>
>>> Thanks,
>>> Bruce
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