On January 29, 2010 11:41:17 am Stephan Monette wrote: > In our case, we contact the customer after just one hour. We run our audits > every hour to detect possible frauds. It protects our customers and my > business too because we have to pay our provider in this case too.
I want to step in here and publicly thank Unlimitel on their fraud detection engine. <stands up, faces the audience> Hi, I'm Andrew, and I had my Asterisk system compromised. In my case it was something idiotic (aren't they all?) -- I had set up a test SIP account with a password of 12345. As is the custom these days, I was doing about eleventy things at the same time and forgot to turn off the account. About 4 months later, my VOIP calls stopped working and about the same time I realized it, I noticed an email from Stephan saying my system had been compromised and that Unlimitel had locked out my account as a precaution. I was dumbfounded. Here I am, a respected member of the Asterisk community, strong proponent of network security and using decent passwords, all around smart guy, and *MY* system was compromised. It was a humbling moment. :-) All-in, I owed $78 to Stephan for about 15 calls to Cuba that I didn't make. (His system locked me out a second time for a number of calls to Romania, but those were legit and he tuned the detection for my account and I haven't had problems since.) Thank you, Stephan. I really do appreciate the little things that you do for your customers. -A. --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
