That's right. I second that with Phil. Asterisk's built in chanspy supports both whisper and listen mode. This feature alone in proprietary platforms cost in the 5 digit figure, but both whisper and listen mode is available in Asterisk (along with full blown call recording and archiving in a wav file) out of the box. A feature every call centre manager wants. * * *Best,* *Reza.*
On Tue, Jul 6, 2010 at 10:01 PM, Philip Mullis <[email protected]> wrote: > Just throwing this out there... but if they wanted to use cordless sets > etc.. and listen in on convo's why bother with a y-cable? why not just use > chanspy? > > > > -----Original Message----- > From: Bruce N [mailto:[email protected]] > Sent: Tue 7/6/2010 7:51 PM > To: Dave Donovan; asterisk Mailing > Subject: RE: [on-asterisk] Y-cords - How do they work? > > > Thanks for the input Dave. I think that is exactly what client wants. So > they have a wireless Plantronics headset now. I am wondering where the > Y-cord fits with this WIRELESS headset that they have. > > > > Thanks, > > Bruce > > > Date: Tue, 6 Jul 2010 16:14:09 -0400 > > From: [email protected] > > To: [email protected] > > Subject: Re: [on-asterisk] Y-cords - How do they work? > > > > On Tue, Jul 6, 2010 at 1:28 PM, Bruce N <[email protected]> wrote: > > > > > > Hi Everyone, > > > Can someone please explain how Y-cords would work on an Aastra Voip > phones? I never used y-cords so some background info would really help me. > It's it to be used with Aastra phones that support headset though. > > > > Bruce, > > > > Just a heads up. Headset y-cords often have one jack that is 'listen > > only' for a supervisor, trainer or trainee to use. > > > > Just don't get frustrated when one person can't be heard. :-) > > > > DD > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [email protected] > > For additional commands, e-mail: [email protected] > > > > _________________________________________________________________ > Turn down-time into play-time with Messenger games > http://go.microsoft.com/?linkid=9734385 > > -- Toronto based VoIP / Asterisk Trainer, I.T. Consultant and Hosted PBX Solutions Provider. +1-647-476-2067. http://www.linkedin.com/in/seminar
