On Wed, 2010-08-04 at 11:48 -0400, Stephan Monette wrote:
> Bruce,
> 
> Can you imagine how much hate mail we would receive if the system
> would suspend the service as soon as it hits $0.00 or less?

On the contrary, for pre-paid I believe this is what most people would
expect. Indeed it is the way many (most?) providers operate.

They key to making it work is to send out warning emails when the
balance reaches the level selected by the account holder so they have
enough warning to replenish the account.

And BTW, I don't recommend Unlimitel to anyone since you told me you
didn't want us as a customer because we primarily needed termination,
not DIDs. We now pay your competitors thousands per month so not only do
you come across as arrogant but you might want to rethink your business
strategy.

John Lange



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