I hate to say it, but they are right, it is standard practice, and not just via the internet. I should also add that I haven't had a problem with Cortex to date
Regards -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jonathan Gonzalez Sent: 23 June 2006 17:26 To: [EMAIL PROTECTED] Subject: [Astlinux-users] What happens if the soekris hardware is defective upon arrival? The Cortex Systems way. Hi group, just writting this short note to let you know how Cortex Systems - "your soekris provider" operate. I did a bank transfer for a soekris net4801-60 (256MB RAM) and other elements. When it arrived the hardware only recognizes 128MB of RAM. I got in touch with the support team and a tecnical & sales consultant (i will avoid personal references) told the that i should pay the expenses of send back the box to Denmark. I told him/her that when i paid i used money in good standing and i wait to have exactly the same behavior with the product i'm buying. The answer was "That's the way it works when you buy via the internet, this is standard practice." I told him/her that was funny that the standard practice were make a client pay twice for a product/service. So friends, think twice if you're going to buy in Cortex Systems your soekris hardware for iPBX because if you have a problem you will have to pay for a sevice bad offered. Best regards to all, Jonathan GF _______________________________________________ Astlinux-users mailing list [email protected] http://lists.kriscompanies.com/mailman/listinfo/astlinux-users Donations to support AstLinux are graciously accepted via PayPal to [EMAIL PROTECTED]
