we are trying to keep from logging into the web GUI on the phones..  as we try 
and sell the system to perhaps someone that is used to working with Legacy 
systems where the phones and the phone system are as unified as possible..  so 
we like to be able to shoot configuration parameters at a phone when A change 
is made in the central (cloud based) GUI..  the phone system call processing 
itself resides on site as do the configs for the phones.. the files..  but the 
interface is cloud based..  

I havent found a VoIP phone or system that doesnt interrupt the PC when the set 
reboots yet...  the L2 switch inside of those phones is a managed switch (to 
support VLANing)  and as a result it restarts when the core processor of the 
phone restarts..  even Cisco, Avaya, Mitel have the same issue..  I try with 
all my mite to have customers keep their phones on separate cables wherever 
possible..  MITEL is the WORST  as if the PBX goes down.. the phone reboot over 
and over continuously knocking out the PC's...
-Christopher




________________________________
 From: Graham S. Jarvis <[email protected]>
To: AstLinux Users Mailing List <[email protected]> 
Sent: Tuesday, December 18, 2012 4:23 PM
Subject: Re: [Astlinux-users] SIP endpoints with Hot Provisioning?
 
Hello Christopher,

I've been using snom (and only) phones since 2006 because I can login remotely 
to the web gui on the 'phone and change all sorts of parameters.
Provisioning works pretty good as well - if a user plays around too much - all 
you have to do is login to the poe switch and cycle the power - the 'phone 
reboots and gets the default config again.  (sure, an in-line PC is going to 
have to wait but that's why we told the client to pull two cables for each desk 
wasn't it!)

I manage to do nearly all my support remotely and even with clients ~3000Km 
away ;)

Keep up the good work !!!!

-Graham-




Michael Knill wrote on 18/12/12 21:40:
> The biggest problem I have found is not the rebooting of the phone as such, 
> but
> more the interruption to the network port if the PC is plugged inline with the
> phone.
> Even the big players have this issue which just needs to be managed I guess.
>
> Regards
> Michael Knill
>
>
>
>
> On 18/12/2012, at 10:34 PM, The Cadillac Kid <[email protected]
> <mailto:[email protected]>> wrote:
>
>> this is more of a general asterisk question as opposed to astlinux..  however
>> I greatly value the experiences of this group..  as many are advanced and
>> longtime users of asterisk and associayted SIP technologies...
>>
>> I have struggled in the asterisk world for years with the one thing that
>> Legacy PBX users seem to complain about most when switching to VOIP..  and
>> thats the fact that. "hey my phone reboots anytime someone makes a change to
>> the system!"...
>>
>> I have written programs that will shoot configs to Aastra endpoints on the 
>> fly
>> via XML..  however it doesnt always work..  I find that say if changing BLF
>> keys.. the aastras quit subscribing.. (aastra support just says..  oh I dont
>> anything about XML.. its not supported...  well then why is it in there??)
>> PolyComs wont take anything but a directory change it seems..   Digium phones
>> its a toss up as to whether they restart...
>>
>> are there decent quality endpoints that will take a config on the fly and not
>> reboot?  I realize changing SIP or IP stuff will require a boot..  but
>> changing buttons often seems to be a way of life amongst many office workers
>> and they dont like the reboots of their phones without a lot of fanfare
>> ahead... (like calling 20 phone users to tell them their phone will die for 
>> 20
>> seconds)...
>>
>> coming from the Legacy world for years before entering asterisk (also many
>> years)..  Zero downtime was always preached...
>>
>> is it just something users get used to and I worry about it too much?
>> -Christopher
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>
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