Adrian,

I found this posting:
Connecting FreePBX to Sipgate Live business service
http://community.freepbx.org/t/solved-connecting-freepbx-to-sipgate-live-business-service/13936

The fact that sipgate.co.uk uses two servers, sipgate.co.uk and 
proxy.live.sipgate.co.uk, suggests separate incoming and outgoing sip.conf 
peers are needed.

This is what I would try first...
================
; register with sipgate.co.uk
register => use...@sipgate.co.uk:sec...@proxy.live.sipgate.co.uk/userid

; sipgate.co.uk inbound
[sipgate-inbound]
context=sipgate_in
username=SIP-ID
secret=SECRET
host=proxy.live.sipgate.co.uk
outboundproxy=proxy.live.sipgate.co.uk
nat=force_rport
insecure=invite,port
qualify=yes
directmedia=no
dtmfmode=rfc2833
disallow=all
allow=ulaw
allow=alaw


; sipgate.co.uk outbound
[sipgate]
type=peer
username=SIP-ID
fromuser=SIP-ID
secret=SECRET
host=sipgate.co.uk
outboundproxy=proxy.live.sipgate.co.uk
nat=force_rport
qualify=yes
directmedia=no
dtmfmode=rfc2833
disallow=all
allow=ulaw
allow=alaw

================

Having separate peers for inbound and outbound allows more flexibility and 
easier to debug.

BTW, don't forget to define /etc/asterisk/rtp.conf properly and port forward 
accordingly.


Lonnie


On Jun 16, 2014, at 2:03 AM, Adrian Hodgson wrote:

> OK thanks for all the replies, it will take me time to work through them and 
> understand what is meant.
> 
> I had issues with sipgate and my home router. it would work for a little 
> while then incomming calls would stop, although asterisk would look ok, 
> according to sipgate I was off line.
> 
> One of their troubleshooting pages 
> https://secure.sipgate.co.uk/faq/index.php?do=displayArticle&article=602&id=249
> 
> suggested portforwarding 
> 
> Port forwarding:
> 
> If you still seem to be experiencing problems, you could give port forwarding 
> a try. You should first of all configure your VoIP device to use a static IP 
> address and then activate port forwarding for the following ports on your 
> router/firewall to the IP address of your device.
> 
> Standard:
> 
> Port: 5060 / UDP (SIP)
> Port: 5004 / UDP (RTP)
> 
> My sip.conf entry is here.
> 
> register => SIP-ID:sec...@sipgate.co.uk/SIP-ID
> [sipgate]
> type=peer
> secret=SECRET
> insecure=invite
> username=SIP-ID
> defaultuser=SIP-ID
> fromuser=SIP-ID
> context=sipgate_in
> fromdomain=sipgate.co.uk
> host=sipgate.co.uk
> outboundproxy=proxy.live.sipgate.co.uk
> qualify=yes
> nat=force_rport,comedia
> disallow=all
> allow=alaw          
> dtmfmode=rfc2833
> 
> The above from another sipgate help page.
> 
> Again thanks, I will work through it.
> 
> Adrian
> 
> 
> On Monday 16 Jun 2014 02:21:38 Lonnie Abelbeck wrote:
> > Yes if you have a static IP address, that is exactly what I do with my SIP
> 
> 
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HPCC Systems Open Source Big Data Platform from LexisNexis Risk Solutions
Find What Matters Most in Your Big Data with HPCC Systems
Open Source. Fast. Scalable. Simple. Ideal for Dirty Data.
Leverages Graph Analysis for Fast Processing & Easy Data Exploration
http://p.sf.net/sfu/hpccsystems
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