Umm yeah I don't think I will be going too complex. Good info though thanks.
Regards Michael Knill -----Original Message----- From: Michael Keuter <li...@mksolutions.info> Reply-To: AstLinux List <astlinux-users@lists.sourceforge.net> Date: Tuesday, 11 April 2017 at 12:07 am To: AstLinux List <astlinux-users@lists.sourceforge.net> Subject: Re: [Astlinux-users] Astlinux Contact Centre > Am 10.04.2017 um 15:39 schrieb Michael Knill > <michael.kn...@ipcsolutions.com.au>: > > Thanks Michael. I may even consider hosted ( > > Regards > Michael Knill If you go the way with AstLinux integration, I would be very interested as well. For inspiration an older slide by Leif Madsen: http://images.tmcnet.com/expo/astricon/presentations/cc01-madsen-digium.pdf BTW: The distributed devicestate is no big deal with XMPP and Prosody. I have a small distributed call center (with 5 locations) using only FOP2 and basic reporting in production for several years. > -----Original Message----- > From: Michael Keuter <li...@mksolutions.info> > Reply-To: AstLinux List <astlinux-users@lists.sourceforge.net> > Date: Monday, 10 April 2017 at 11:15 pm > To: AstLinux List <astlinux-users@lists.sourceforge.net> > Subject: Re: [Astlinux-users] Astlinux Contact Centre > >> Am 10.04.2017 um 14:51 schrieb Michael Knill >> <michael.kn...@ipcsolutions.com.au>: >> >> I have a potential customer that wants a distributed Contact Centre with >> reporting and call recording. >> It's a bit concerning as there are a few things I haven’t done but Im up for >> a challenge. >> Has anyone installed Queue Metrics on Astlinux? I understand this should now >> be possible. >> I also need to do call recording. Any good packages? >> >> Regards >> Michael Knill > > Hi Michael, > > you cannot install QueueMetrics directly on AstLinux, cause it will need > Java, MySQL server, Tomcat, etc. > But you can (and should) use a dedicted server (or VM) for QueueMetric: > > https://github.com/Loway/QueueMetricsHowTos/blob/master/QueueMetricsManualInstall.md > > What you would need is to get the Qloaderd (Perl) application/service running > on AstLinux. > > http://manuals.loway.ch/QLoader-chunked/ar01s01.html > > I am not sure if you would additionally need to MySQL client. > I would try to get in contact with Lorenzo (CTO), several years ago I was in > contact with him about the same topic. > > An alternative could be Asternic Call Center Stats: > > https://www.asternic.net/index.php Michael http://www.mksolutions.info ------------------------------------------------------------------------------ Check out the vibrant tech community on one of the world's most engaging tech sites, Slashdot.org! http://sdm.link/slashdot _______________________________________________ Astlinux-users mailing list Astlinux-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/astlinux-users Donations to support AstLinux are graciously accepted via PayPal to pay...@krisk.org. ------------------------------------------------------------------------------ Check out the vibrant tech community on one of the world's most engaging tech sites, Slashdot.org! http://sdm.link/slashdot _______________________________________________ Astlinux-users mailing list Astlinux-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/astlinux-users Donations to support AstLinux are graciously accepted via PayPal to pay...@krisk.org.
