Thanks Lonnie
Unfortunately the response I received Josh on the Asterisk forum was that he
was sick of spending time chasing things that were already fixed and that I
needed a backtrace to look any deeper. I do understand his position but that
doesn't help us that much.
I'm not quite sure where to take it from here other than to use the non SE
version of Astlinux and see if it fixes the problem.
PS I have another customer who is using an IVR with queueing and there are no
issues. They don't get as many calls as the problem site and may not do what
triggers the crash but they are on a later version of Asterisk (13.23.1) so
that could be the reason. Hard to work out.
Regards
Michael Knill
On 7/4/20, 8:17 am, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com> wrote:
Michael,
If Asterisk 13.25 works for you we can try to find the related patch and
apply it to the 'se' 13.23.1.
Possibly you can followup your forum question to pinpoint which commit(s)
fix the issue.
Lonnie
> On Apr 6, 2020, at 4:56 PM, Michael Knill
<michael.kn...@ipcsolutions.com.au> wrote:
>
> I got a response on the Asterisk forum saying that Asterisk 13.25 solved
this problem for someone.
> Think I will probably need to upgrade past the SE version.
>
> Regards
> Michael Knill
>
> From: Michael Knill <michael.kn...@ipcsolutions.com.au>
> Reply to: AstLinux List <astlinux-users@lists.sourceforge.net>
> Date: Tuesday, 7 April 2020 at 7:04 am
> To: AstLinux List <astlinux-users@lists.sourceforge.net>
> Subject: [Astlinux-users] Getting segfault in app_queue.so
>
> Hi Guys
>
> Yay I am receiving forum emails again.
>
> I realise that this is an Asterisk problem but I have hit a dead end on
the Asterisk forum and hoping someone here could help.
> I have a busy Asterisk system at a doctors clinic (a very large one)
which is using Asterisk queuing for incoming calls. Its currently running
Asterisk 13.18.5. It has been running fine for well over a year now.
> I recently added an IVR in front of the queue and was forced to revert
the change due to regular segfaults:
> Mar 26 08:35:22 3037-QGPSC-CM1 user.info kernel: asterisk[25700]:
segfault at 10 ip 00002ad14c5a319c sp 00002ad15229dcd0 error 4 in
app_queue.so[2ad14c58a000+36000]
> Mar 26 08:35:23 3037-QGPSC-CM1 user.info safe_asterisk: Asterisk exited
on signal 11.
> Mar 26 08:35:23 3037-QGPSC-CM1 user.info safe_asterisk: Automatically
restarting Asterisk.
>
> Now I was previously experiencing identical app_queue segfaults on this
system (log messages only) when using a different dialplan setup of cascading
queues. At the time I suspected that I was having issues with ASTERISK-27006
and after reverting the Asterisk version to 13.14.1, (thanks Lonnie for helping
with this), the problem went away. Since then I have changed the dialplan back
to a standard single queue setup and have upgraded to Astlinux 1.3.2 (Asterisk
13.18.5) and I suspect that I am experiencing the same bug.
>
> I build generic dialplan modules which create a Local channel between
them during the call flow so the caller would be connected from the IVR to the
queue via a Local Channel. This could be the reason why this bug may be coming
into play again.
>
> Any ideas?
> Unfortunately I cant do any more on the Asterisk forum unless I can get a
backtrace. Can I do this in Astlinux? Not that I am that thrilled about
crashing their system again during this crazy COVID-19 time ☹
>
> Thanks so much all.
> Mike
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> Astlinux-users@lists.sourceforge.net
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>
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pay...@krisk.org.
_______________________________________________
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Donations to support AstLinux are graciously accepted via PayPal to
pay...@krisk.org.
_______________________________________________
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Astlinux-users@lists.sourceforge.net
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Donations to support AstLinux are graciously accepted via PayPal to
pay...@krisk.org.
