Maybe Asterisk (se) 13.23.1 has it fixed.

Lonnie


> On Apr 6, 2020, at 7:14 PM, Michael Knill <michael.kn...@ipcsolutions.com.au> 
> wrote:
> 
> Thanks Lonnie
> 
> Unfortunately the response I received Josh on the Asterisk forum was that he 
> was sick of spending time chasing things that were already fixed and that I 
> needed a backtrace to look any deeper. I do understand his position but that 
> doesn't help us that much.
> 
> I'm not quite sure where to take it from here other than to use the non SE 
> version of Astlinux and see if it fixes the problem.
> PS I have another customer who is using an IVR with queueing and there are no 
> issues. They don't get as many calls as the problem site and may not do what 
> triggers the crash but they are on a later version of Asterisk (13.23.1) so 
> that could be the reason. Hard to work out.
> 
> Regards
> Michael Knill
> 
> On 7/4/20, 8:17 am, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com> wrote:
> 
>    Michael,
> 
>    If Asterisk 13.25 works for you we can try to find the related patch and 
> apply it to the 'se' 13.23.1.
> 
>    Possibly you can followup your forum question to pinpoint which commit(s) 
> fix the issue.
> 
>    Lonnie
> 
> 
> 
>> On Apr 6, 2020, at 4:56 PM, Michael Knill 
>> <michael.kn...@ipcsolutions.com.au> wrote:
>> 
>> I got a response on the Asterisk forum saying that Asterisk 13.25 solved 
>> this problem for someone.
>> Think I will probably need to upgrade past the SE version.
>> 
>> Regards
>> Michael Knill
>> 
>> From: Michael Knill <michael.kn...@ipcsolutions.com.au>
>> Reply to: AstLinux List <astlinux-users@lists.sourceforge.net>
>> Date: Tuesday, 7 April 2020 at 7:04 am
>> To: AstLinux List <astlinux-users@lists.sourceforge.net>
>> Subject: [Astlinux-users] Getting segfault in app_queue.so
>> 
>> Hi Guys
>> 
>> Yay I am receiving forum emails again.
>> 
>> I realise that this is an Asterisk problem but I have hit a dead end on the 
>> Asterisk forum and hoping someone here could help.
>> I have a busy Asterisk system at a doctors clinic (a very large one) which 
>> is using Asterisk queuing for incoming calls. Its currently running Asterisk 
>> 13.18.5. It has been running fine for well over a year now.
>> I recently added an IVR in front of the queue and was forced to revert the 
>> change due to regular segfaults:
>> Mar 26 08:35:22 3037-QGPSC-CM1 user.info kernel: asterisk[25700]: segfault 
>> at 10 ip 00002ad14c5a319c sp 00002ad15229dcd0 error 4 in 
>> app_queue.so[2ad14c58a000+36000]
>> Mar 26 08:35:23 3037-QGPSC-CM1 user.info safe_asterisk: Asterisk exited on 
>> signal 11.
>> Mar 26 08:35:23 3037-QGPSC-CM1 user.info safe_asterisk: Automatically 
>> restarting Asterisk.
>> 
>> Now I was previously experiencing identical app_queue segfaults on this 
>> system (log messages only) when using a different dialplan setup of 
>> cascading queues. At the time I suspected that I was having issues with 
>> ASTERISK-27006 and after reverting the Asterisk version to 13.14.1, (thanks 
>> Lonnie for helping with this), the problem went away. Since then I have 
>> changed the dialplan back to a standard single queue setup and have upgraded 
>> to Astlinux 1.3.2 (Asterisk 13.18.5) and I suspect that I am experiencing 
>> the same bug.
>> 
>> I build generic dialplan modules which create a Local channel between them 
>> during the call flow so the caller would be connected from the IVR to the 
>> queue via a Local Channel. This could be the reason why this bug may be 
>> coming into play again.
>> 
>> Any ideas?
>> Unfortunately I cant do any more on the Asterisk forum unless I can get a 
>> backtrace. Can I do this in Astlinux? Not that I am that thrilled about 
>> crashing their system again during this crazy COVID-19 time ☹
>> 
>> Thanks so much all.
>> Mike
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>> Astlinux-users@lists.sourceforge.net
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>> 
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>> pay...@krisk.org.
> 
> 
> 
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> 
> 
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