Hi Alicia, If the issue is the one where the activation appears to go through, and it says it’s successful, but you hit finish and it remains in 40 minute mode, then what you must do is go to the start menu, then all programs, then Jaws 13 or whatever, then tools, then remove product activation. Follow the prompts to remove the license from your computer, then reactivate and all should be well.
Reg From: Alicia M. Starner Sent: Wednesday, August 22, 2012 8:43 PM To: 'Adaptive technology information and support.' Subject: [ATI] piculiar JAWS authorization problem Hello All, I have a peculiar problem with JAWS. JAWS started running in 40 minute demo mode yesterday afternoon. Since that time, I have attempted to manually enter my authorization code to activate the full license, but it won’t take the authorization code. I am running JAWS 13.0 with the latest updates and have contacted FS. I was wondering if anyone has any ideas in the mean time that could help me activate my JAWS software. Alicia -------------------------------------------------------------------------------- _______________________________________________ ATI (Adaptive Technology Inc.) A special interest affiliate of the Missouri Council of the Blind http://moblind.org/membership/affiliates/adaptive_technology
_______________________________________________ ATI (Adaptive Technology Inc.) A special interest affiliate of the Missouri Council of the Blind http://moblind.org/membership/affiliates/adaptive_technology
