Yes, Reg, I have called AISquared on many occasions, and have pretty much received good help with any problems that I have encountered. They have been very helpful, and as you said, if they do not know of the issues that we have, then they can’t correct them.
Linda From: ATI [mailto:[email protected]] On Behalf Of Reginald George Sent: Thursday, January 08, 2015 8:15 AM To: Adaptive technology information and support. Subject: Re: [ATI] Zoom Text problems Have you contacted AISquared at 802-263-3612? They offer free support, and can remote into your computer and experience this for themselves. Even if it’s a program they don’t directly support, you should have them check it out. If they get other reports they might be able to easily fix it in an update. From: Linda Kinkelar <mailto:[email protected]> Sent: Wednesday, January 07, 2015 8:39 AM To: 'Adaptive technology information and support.' <mailto:[email protected]> Subject: Re: [ATI] Zoom Text problems Before the release of Zoom Text 10.1 for Windows 7 I was having so many problems, that it really became a nightmare for me, the point that I had to create a whole new profile on my computer, because the open that I had been using for several years was so corrupted. I do not know if using the beta version of 10.1 did it or what. But, now I have the full version, and still using windows 7, and IE 11, and all is good. So maybe they did fix all of these issues. However, I am not being able to verbally hear things being read out loud, that were being read in version 10. Like my checkbook program just for one example. When I would highlight an entry before, it would read it out loud, but now it doesn’t. I do not know what the change in my settings. Linda From: ATI [mailto:[email protected]] On Behalf Of Reginald George Sent: Wednesday, January 07, 2015 8:34 AM To: Adaptive technology information and support. Subject: Re: [ATI] Zoom Text problems ZoomText claims they have fixed this with the latest versions of 10.1. Uninstalling down to IE9 causes security risks. This is an unacceptable solution for those who need ZoomText. What are you hearing about a fix? AISquared has known about these issues for some time. I have personally reported it with clients. It seems to happen more on sites with https. From: S Baker <mailto:[email protected]> Sent: Wednesday, January 07, 2015 6:04 AM To: [email protected] ; ASCCCBChat <mailto:[email protected]> Subject: [ATI] Zoom Text problems Zoom Text 10 & 10.1 are not compatible with Internet Explorer 10 or 11 with Windows 7. Their program causes your system to crash while on the Internet. In order to stop the system crashes the entire program must be uninstalled. Just having the program on your computer (even if not using it) will cause your system to crash & you will lose all keyboard functions. Steve Baker <http://graphics.hotmail.com/emsmiled.gif> SRBaker _____ _______________________________________________ ATI (Adaptive Technology Inc.) A special interest affiliate of the Missouri Council of the Blind http://moblind.org/membership/affiliates/adaptive_technology _____ _______________________________________________ ATI (Adaptive Technology Inc.) A special interest affiliate of the Missouri Council of the Blind http://moblind.org/membership/affiliates/adaptive_technology
_______________________________________________ ATI (Adaptive Technology Inc.) A special interest affiliate of the Missouri Council of the Blind http://moblind.org/membership/affiliates/adaptive_technology
