despite being a serious tinkerer and DIY-er myself (i took apart [and broke] a nintendo portable game when i was 8 out of sheer curiousity), i honestly believe any manufacturer has the right to void warranty if you so much as open the device, much less make ANY changes - even sticking some blue tack on a crystal. you guys are all smart and competent i'm sure, but the problem is there are way too many, for lack of a better word, dummies out there who do ridiculous things to electronic devices and expect it to be covered under warranty. part of the problem is the litigious nature of this country - you have to really spell things in black and white to protect yourself from liability. i'm all for good customer service, but overly forgiving warranty policies end up benefitting a small irresponsible minority (abusive users) at the cost of the majority.
i know some companies go above and beyond when it comes to warranty work, and i think that's very classy of them, but usually it's with specialty or premium products where the margins are very high and/or it's a niche market that's not as prone to bumbling end users. the squeezebox is more mainstream, and i'm sure sean has to work very hard to keep the price as reasonable as it is. just my 2 cents... ok, with that out of the way... i don't have a SB yet, but i can't wait to get one. :) perhaps i'll start by picking up a used SB2 beater to experiment with, then get a new SB3 once i've settled on some mods. (i wish i could afford to buy several SB3's to play with like Gary, but i can't :p). the SB2 and SB3 boards are moreless the same correct? p.s. GaryB, are you on diyaudio.com? -- dorkus ------------------------------------------------------------------------ dorkus's Profile: http://forums.slimdevices.com/member.php?userid=3373 View this thread: http://forums.slimdevices.com/showthread.php?t=19822 _______________________________________________ audiophiles mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/audiophiles
