Kyle wrote:
> The OP said he had no local dealer and thus purchased online.  To me,
> "no risk" means no risk -- we are confident enough in our product that
> we are willing to let you try it out and return it if it is not to your
> satisfaction, no questions asked and no cost (other than possibly
> shipping, which should be clearly specified).

Let me be clear here: I agree with the OP that this is not best
practice, and not something that could happen in Europe because of
distance selling laws.

However, the following thought occurred to me while reading Kyle's post
(I've read all the others, so this is not something that came to me
immediately)

"no risk" is actually not the same as "no cost"

"no risk" means that the vendor guarantees to accept the unit back from you.

"no cost" means that the vendor will not charge you anything.

R.

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