Robin Bowes;169661 Wrote: > Kyle wrote: > > The OP said he had no local dealer and thus purchased online. To > me, > > "no risk" means no risk -- we are confident enough in our product > that > > we are willing to let you try it out and return it if it is not to > your > > satisfaction, no questions asked and no cost (other than possibly > > shipping, which should be clearly specified). > > Let me be clear here: I agree with the OP that this is not best > practice, and not something that could happen in Europe because of > distance selling laws. > > However, the following thought occurred to me while reading Kyle's > post > (I've read all the others, so this is not something that came to me > immediately) > > "no risk" is actually not the same as "no cost" > > "no risk" means that the vendor guarantees to accept the unit back from > you. > > "no cost" means that the vendor will not charge you anything. > > R.
Robin, that is certainly a valid point and I suspect that is the kind of fine distinction that could be made legally. But from an ethical POV I find it hard to interpret BC's copy as other than misleading. At any rate it seems to be bad for their image. -- tomjtx ------------------------------------------------------------------------ tomjtx's Profile: http://forums.slimdevices.com/member.php?userid=7449 View this thread: http://forums.slimdevices.com/showthread.php?t=31562 _______________________________________________ audiophiles mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/audiophiles
