That's silly.  Two (or one) customers who didn't fully understand the
process compared to thousands of very pleased Bel Canto customers...and
the company is somehow sleazy?

Let's suppose they let this thing fall through the cracks.  It happens.
I once sent an amp to McIntosh for repair and it came back without
having been repaired.  Does that impugn McIntosh or make me dislike the
company?  Of course not.  Things happen.

Instead of blathering on in cyberspace -- what the hell is that going
to accomplish? -- why not pick up the phone on Monday, when everyone
will be back from CES, and have a chat with them?  Is it so hard to
have a little reserve of patience?

tomjtx;169772 Wrote: 
> Maybe you should post on Audio Circle as well. The more bad PR BCD
> gets,the
> more likely they are to clean up their act.
> That audiogon post says it all. If BCD didn't disclose the fee on the
> phone then one can reasonably conclude BCD is being deliberately
> deceptive.
> 
> The more I hear the more I dislike this company.


-- 
lafayette

Sweet Home Alabama
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