MadScientist wrote:
> In their favour, I will say that Ripcaster, when forced into a course
> of action, act very efficiently.  However, I’m singularly unimpressed
> with their after sales service. 

and yet you reward them by allowing the to keep the sale, instead of 
demanding your money back?

I hope I would have been sterner; still, the temptation to just get a 
working unit quickly must have been strong :)

cheers,
calum.
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