magiccarpetride;639310 Wrote: 
> Dunno. It could be what you've described above. Either he couldn't set
> the external drive plugged into his PC to work with the Touch, or
> couldn't get the Touch to work with the external drive that was plugged
> in straight into Touch. Whichever it is, he ended up throwing his hands
> up in exasperation and returned the thing. Couldn't resolve it in a
> satisfactory manner, despite the fact that he wanted it to work so
> badly. And yes, he was trying to work it out with Logitech sales
> force.
> 
> Is that Logitech's problem? I think it is. The product must be designed
> in such a way that a non-technical person can use it. Otherwise, it's a
> narrow  niche product, meaning no economies of scale can enter.

Sounds like your friend didn't read the instructions. If you're smart
enough to create and manage a digital library, then the Touch setup
should be a breeze.


-- 
ghostrider
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