Hotline
If a telephone hotline is to be installed, it is important that consideration be given to the immediate effect on staff relations. In our experience, it is always best to explain the hotline as being in the best interests of the company and the staff on the basis that fraud leads to losses which can lead to cut-backs and redundancies.
It is equally important that the hotline be run professionally. A dedicated hotline number should be set up in internal audit, or preferably, the offices of a properly vetted external agency. The telephone number should be displayed on posters in prominent places in the work area such as canteens and rest rooms.
As and when information is received, it is important that it is acted upon promptly and efficiently. As in all potential fraud situations, the subject of any allegation should not be alerted and should be allowed to carry on in their post as normal until an investigation has either exonerated them or gathered sufficient evidence/information to allow further action.
From: Md Azmani Syah Mohamad Ali [mailto:[EMAIL PROTECTED]]
Sent: Monday, December 30, 2002 9:34 PM
To: '[EMAIL PROTECTED]'; [EMAIL PROTECTED]
Subject: Audit Hotline
Good day to all Auditors.
I am writing up a proposal on the above matter for my organization. I am hoping that if fellow auditors could shed me some light on what to be written as a proposal.
Thank you,
Happy New Year!
