RE: Audit Hotline

[Wolf, Carl]

Title: Audit Hotline

For our hotline, the critical areas that we needed was:

 24x7, 365 days a years

 the ability to handle multiple languages (very important)

 the need to have a individual interacting with the person calling-in to get the full story 

 short term project, maximum 3 year need.

 

These criteria limited our proposal.  

-----Original Message-----
From: Kaplan, Jim [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 31, 2002 5:52 AM
To: Md Azmani Syah Mohamad Ali; [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: RE: Audit Hotline [adr]

By audit hotline I assume that you mean a fraud hotline for your organization. There are many links on the Internet for fraud hotlines.

 

Some companies use a subscriber service while others maintain an internal hotline.

Check out some of the following for guidance:

 

http://www.ethicsline.com/

 

http://www.city.toronto.on.ca/audit/2002/fraud_hotline_six_month_pilot_project_final_nov6_02.pdf

 

http://www.comptroller.co.orange.fl.us/audit/audfrud.htm

 

http://www.utexas.edu/admin/audit/fraud.html

From cpaonline.com.au

Hotline

If a telephone hotline is to be installed, it is important that consideration be given to the immediate effect on staff relations. In our experience, it is always best to explain the hotline as being in the best interests of the company and the staff on the basis that fraud leads to losses which can lead to cut-backs and redundancies.

It is equally important that the hotline be run professionally. A dedicated hotline number should be set up in internal audit, or preferably, the offices of a properly vetted external agency. The telephone number should be displayed on posters in prominent places in the work area such as canteens and rest rooms.

As and when information is received, it is important that it is acted upon promptly and efficiently. As in all potential fraud situations, the subject of any allegation should not be alerted and should be allowed to carry on in their post as normal until an investigation has either exonerated them or gathered sufficient evidence/information to allow further action.

 

 

 -----Original Message-----
From: Md Azmani Syah Mohamad Ali [mailto:[EMAIL PROTECTED]]
Sent: Monday, December 30, 2002 9:34 PM
To: '[EMAIL PROTECTED]'; [EMAIL PROTECTED]
Subject: Audit Hotline

Good day to all Auditors.

I am writing up a proposal on the above matter for my organization. I am hoping that if fellow auditors could shed me some light on what to be written as a proposal.

Thank you,

Happy New Year!