Sounds like SSW rules to better email
http://sharepoint.ssw.com.au/Standards/Communication/RulesToBetterEmail/Pages/SendTasksOneEmailAtATime.aspx
But you can not make a 100% rule!
It depends on the work style of the person you are sending the email to.
If there is more than two items, start with...
Hi Fred,
There are two things I need from you
 1 - X
 2 - Y

Generalisation: I find that clients like everything summed up into one
email, developers like single tasks, either as a list of tasks in one email
or a stack of single emails


On Fri, Feb 26, 2010 at 8:41 AM, David Richards <
[email protected]> wrote:

> Greetings all,
>
> Has anyone else noticed people often don't answer more than one
> question in an email?  In fact, I'll generalise that and say people
> often don't read an entire email.  I had this today (already) but this
> happens to me "all the time" (it's probably more like 25% of the time
> but I think the exaggeration is justified).
>
> This is particularly annoying when the main question isn't the first
> one (such as today's incident).  eg, "Please tell me A and B but I
> really want to know about C" will usually just get me the answer to A.
>
> I don't want to have to "twitterize" my emails into single sentences
> of a few small words.
>
> I wonder how many people on this list didn't get past the first sentence :)
>
> David
>
> "If we can hit that bullseye, the rest of the dominoes
>  will fall like a house of cards... checkmate!"
>  -Zapp Brannigan, Futurama
>

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