Hi Nick

I would have said that that is the wrong award as it’s for Retail. (Think shop 
assistant etc)

Perhaps look at
MA000021


Examples of employees covered by the Business Equipment Award include:

  *   technical employees and technicians

https://www.fairwork.gov.au/employment-conditions/awards/awards-summary/ma000021-summary

That seems more appropriate.

Cheers
Greg
________________________________

Greg Lipschitz | Founder & CEO | Summit Internet
[email protected]
summitinternet.com.au
1300 049 749
Unit 2, 31-39 Norcal Road, Nunawading VIC 3131
Summit Internet
From: AusNOG <[email protected]> on behalf of Nick Edwards 
<[email protected]>
Sent: Friday, August 26, 2022 10:05:01 PM
To: [email protected] <[email protected]>
Subject: [AusNOG] modern awards

Hi,
Just been asked to ensure staff are paid at correct rates, I am satisfied they 
are, however one guy has questioned it, he's not making a fuss, but it's got me 
thinking, so I thought I'd ask the community here who surely would know, before 
I go contacting and waiting 3 months for a reply from FWA - before this dude 
just make a fuss :now we have a union run govt ->

This is a webhosting company, only 6 employees, the guy is one of 3 helpdesk 
tech support CSR's,  he questions he is in the correct award, we have him under 
MA000041 and cust contact  level 1 (he has no special qualifications and doesnt 
have server level access, your typical run of the mill tech support dude)

Anyone see this as a problem?

OFF list replies welcome, since I think this might exceed the list charter, to 
which I apologise for in advance.

Ed
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