TPG have now had at least 3 major fiber cuts in the past 6 weeks. Some form of 
policy, law, legislation, (whatever we want to call it) needs to be introduced 
where if a civil contractor causes damage to a telecommunications carrier 
network, then the business/company responsible is suspended from performing 
civil works for 3 months, hit with big-time financial penalties, or where it 
occurs multiple times then they lose their rights to operate as a civil 
contractor. This might teach them to be a bit more careful.


Just my 2c.


CH.

________________________________
From: AusNOG <[email protected]> on behalf of Bevan Slattery 
<[email protected]>
Sent: Tuesday, 19 December 2017 9:49:16 AM
To: David Phelan
Cc: [email protected]
Subject: Re: [AusNOG] Internet Outages in Brisbane area

I can confirm that there was a massive hit to duct by power utility.  5 cables 
hit.  I can also confirm that one of our suppliers (TPG) did not provision the 
diverse circuit on the alternate path as ordered.  In fact we became aware of 
this issue a few months back when a similar outage occurred.  Both circuits 
went down when a single incident occurred.

The team notified TPG of the error back then and it’s taken months to accept 
and plan to correct.  This was apparently planned for February 2018 which is 
incredibly frustrating for Megaport and our customers at Polaris.

Unfortunately it ain’t what it used to be...

[b]

On 18 Dec 2017, at 12:09 pm, David Phelan 
<[email protected]<mailto:[email protected]>> wrote:

Still going this morning when I went thtough.

Dave

From: AusNOG [mailto:[email protected]] On Behalf Of Cameron 
Murray
Sent: Monday, 18 December 2017 5:37 PM
To: Ryan Tucker <[email protected]<mailto:[email protected]>>
Cc: Randall Bradford 
<[email protected]<mailto:[email protected]>>;
 [email protected]<mailto:[email protected]>
Subject: Re: [AusNOG] Internet Outages in Brisbane area

Given the number of fibre spools and official looking people on the corner of 
Jones road and Augusta Parkway in Augustine heights I believe they found the 
break.

Earth moving equipment was leaving about 10 mins ago when I went past

On 18 Dec. 2017 11:21 am, "Ryan Tucker" 
<[email protected]<mailto:[email protected]>> wrote:
Just got a response:

"Currently Megaport is aware of multiple suspected fibre cuts impacting 
services at Polaris DC. Megaport is working with our providers to remedy the 
situation asap."


On Mon, 18 Dec 2017 at 11:16 Ryan Tucker 
<[email protected]<mailto:[email protected]>> wrote:
We're seeing outages on multiple customers megaport services in polaris.

On Mon, 18 Dec 2017 at 10:54 Shane Chubb 
<[email protected]<mailto:[email protected]>> wrote:
Scratch that. Now showing a broadband fault on their service page.

On Mon, 18 Dec 2017 at 10:51 am, Shane Chubb 
<[email protected]<mailto:[email protected]>> wrote:
I have an iinet service that is impacted at the moment but nothing on their 
status page as to why. (NBN Vdsl service in Brassall)

Also have a TPG service which is not effected. (Brisbane CBD)

Regards
Shane Chubb

On Mon, 18 Dec 2017 at 10:47 am, Cameron Murray 
<[email protected]<mailto:[email protected]>> wrote:
Any Specific parts of Brisbane?

We are in Brisbane and have customers spread across various providers and had 
not notifications as yet.

On Mon, Dec 18, 2017 at 10:44 AM, Randall Bradford 
<[email protected]<mailto:[email protected]>>
 wrote:
I have heard of major internet issues in the Brisbane Area.  Anyone else having 
the thing?

RB


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