Paul Wilkins wrote:
Latest advice from Intel:

https://security-center.intel.com/advisory.aspx?intelid=INTEL-SA-00088&languageid=en-fr

No mention of warranty :)

News to me, defect applies also in AMD and ARM.

Very interested to hear if anyone takes this to Dep't Fair Trading and the response.


What will be as interesting is the word on why they are still selling flawed processors.... especially as they have indicated there is no way to fix it with an update. Can you imagine selling a car that doesn't actually have working brakes and then saying, "not our problem it's working as designed"...

Michelle

Kind regards

Paul Wilkins


On 8 January 2018 at 11:50, James Hodgkinson <[email protected] <mailto:[email protected]>> wrote:

    Yep, we have security appliances sold on performance figures
    that’ll be checked and pointed at pretty firmly post patching.


    On Mon, 8 Jan 2018, at 09:57, Mark Newton wrote:
    The phrase, “Of merchantable quality and fitness for purpose,”
    will become increasingly familiar to vendors over the next few weeks.

    Note that if you have relied on performance statements from a
    server vendor, and that performance can’t be delivered because
    the CPU can’t operate as advertised, both the CPU vendor /and the
    server vendor/ have an obligation to make good.

    Start on page 5:
    
https://www.accc.gov.au/system/files/Warranties%20and%20refunds%20-%20a%20guide%20for%20consumers%20and%20business.pdf
    
<https://www.accc.gov.au/system/files/Warranties%20and%20refunds%20-%20a%20guide%20for%20consumers%20and%20business.pdf>


       - mark



    On Jan 5, 2018, at 1:18 AM, Giles Pollock <[email protected]
    <mailto:[email protected]>> wrote:

    From their warranty section:

    WHAT THIS LIMITED WARRANTY DOES NOT COVER:
    • design defects or errors in the Product (Errata). Contact
    Intel for information on characterized errata.
    • any costs associated with the repair or replacement of the
    Product, including costs of removal or replacement of the Product;
    • damage to the Product, or errors or malfunctions in the
    Product, due to accident, abnormal electrical, mechanical or
    environmental conditions, use contrary to product instructions,
    misuse, neglect, alteration, mishandling, repair, improper
    installation or testing, combinations with incompatible products
    or any third party virus, infection, worm or similar malicious
    code;
    • that the Product will protect against all possible security
    threats, including intentional misconduct by third parties;
    • any Product which has been modified or operated outside of
    Intel’s publicly available specifications, including where clock
    frequencies or voltages have been altered, or where the original
    identification markings have been removed, altered or
    obliterated. Intel assumes no responsibility that the Product,
    including if used with altered clock frequencies or voltages,
    will be fit for any particular purpose and will not cause any
    damage or injury.

    Option 1 and 4 seems to have them covered :-(

    On Fri, Jan 5, 2018 at 1:07 AM, James Hodgkinson
    <[email protected] <mailto:[email protected]>> wrote:


        Watch them pull out the “this warranty doesn’t actually
        cover anything, and we don’t say it’ll work in all
        conditions” card. It’ll be nice to get a free CPU if they do
        have to, however! :)

        On Thu, 4 Jan 2018, at 18:32, Damien Gardner Jnr wrote:
        If the hardware is under warranty, I'd be expecting the
        vendor to replace the CPU's with updated ones which are not
        affected? (oh man that's going to hurt Intel?)

        On 4 January 2018 at 16:31, Burt Mascareigne
        <[email protected]
        <mailto:[email protected]>> wrote:

            So, with this performance hit, does that mean we have
            to buy more Intel Servers to cope O_o



            Regards,



            *Burt Mascareigne
            Mobile* 0414 450 962 *Office* (02) 9965 5422
            *Address* Level 19, 1 O’Connell Street, Sydney NSW 2000
            *Web* http://www.stormnetwork.com.au
            <http://www.stormnetwork.com.au/> <image002.png>



            *From:*AusNOG [mailto:[email protected]
            <mailto:[email protected]>] *On Behalf Of
            *Paul Wilkins
            *Sent:* Thursday, 4 January 2018 3:52 PM
            *To:* [email protected]
            <mailto:[email protected]>
            *Subject:* [AusNOG] [AUSNOG] MS patches Intel memory
            management


            Fix for security bug in Intel CPUs will be released
            patch Tuesday, and predictions are of a 5 - 30%
            performance hit.

            This is a problem in cloud, but I'm sure it will all be
            good on the day :)

            Kind regards

            Paul Wilkins


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        [email protected] <mailto:[email protected]> -
        http://www.rendrag.net/_
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