Crazy is not as bad as it once was. Can get anything I want these days. Didn't they buy Enectica?
On 6 February 2018 at 17:21, Troy Cowin <[email protected]> wrote: > I completely concur – and this afternoon has been a perfect example of the > sheer lack of giving a crap! > > > > *Troy Cowin* > > [image: cid:[email protected]] > > 08 6365 2074 <(08)%206365%202074> > > [image: cid:[email protected]] > > [image: > http://perthsystems.com.au/perthsys_wp/wp-content/uploads/2012/12/logo1.png] > > [email protected] > > www.perthsystems.com.au > > > > > > *From:* Christopher Hawker [mailto:[email protected]] > *Sent:* Tuesday, 6 February 2018 3:19 PM > *To:* Troy Cowin <[email protected]>; [email protected]; > [email protected] > > *Subject:* Re: [AusNOG] Uber > TPP migration > > > > Hi Troy, > > > > I knowingly say this on a public platform - TPP Wholesale is the > second-worst wholesaler I have ever experienced, behind CrazyDomains. Once > the situation resolves, definitely move over to Synergy Wholesale. There > have been two occasions after-hours where things have been an issue for a > client of mine and have even been able to call VentraIP's 24/7 number to > get support (as they are sister companies). > > > > Thanks, > > CH. > ------------------------------ > > *From:* AusNOG <[email protected]> on behalf of Troy Cowin < > [email protected]> > *Sent:* Tuesday, February 6, 2018 6:11:04 PM > *To:* [email protected]; [email protected] > *Subject:* Re: [AusNOG] Uber > TPP migration > > > > Hi All, > > Replying to this out of sheer desperation... > > I have about 15 customers who TPP/Uber have just disabled their existing > services on the Uber Exchange platform without finalizing the migration to > the new o365 platform. I have spent the past 3 hours battling with support > to either re enable the previous service or provide some assistance with > getting the new services activated properly and I'm getting nowhere fast. > > Is there anyone in the migrations team or ops team who can provide any > level of assistance or direct me to someone who can. > > All I'm getting from calls/live chat is to send an email and we'll get > round to it at some point - in the mean time I've got ~120 users calling me > because their emails aren't working all the sudden. > > Cheers, > > Troy Cowin > > 08 6365 2074 <(08)%206365%202074> / 0413 771 588 > [email protected] > > > > -----Original Message----- > From: AusNOG [mailto:[email protected] > <[email protected]>] On Behalf Of Chad Kelly > Sent: Thursday, 16 November 2017 11:43 AM > To: [email protected]; [email protected] > Subject: Re: [AusNOG] Uber > TPP migration > > On 11/16/2017 12:00 PM, [email protected] wrote: > > > Is it just me, or was last night's uber > TPP migration completely > > screwed up? A couple of our domains had a blanked zonefile (cue the MD > > asking why his inbox is suspiciously empty...) one has no "A" record > > but seems to be working just fine...it's just a mess. > No it isn't just you, its well documented that the Uber to Netregistry / > TPP wholesale migration has been a complete mess and its been the case for > a good year or two now. > They also discontinued maintaining the old AussieHQ DMS so at times > customers have had issues adding credit to the system and have been unable > to renew domain name registrations for customers. > Given that from a legal perspective its the reseller who gets sued by the > client / customer of the reseller and that the reseller is responsible for > making sure the clients services are online Melbourne IT should be working > a lot harder on not messing up migrations to prevent legal action. > I moved all of CPK Web Services client's domains and our own to Synergy > Wholesale last year and lets just say things have worked a lot better > since, I knew things were going down hill fast with NR when it took > something like 3 weeks to transfer a .com.au domain name which should of > only taken 48 hours. > Regards Chad. > > -- > Chad Kelly > Manager > CPK Web Services > Phone 03 5273 0246 <(03)%205273%200246> > Web www.cpkws.com.au > > _______________________________________________ > AusNOG mailing list > [email protected] > http://lists.ausnog.net/mailman/listinfo/ausnog > _______________________________________________ > AusNOG mailing list > [email protected] > http://lists.ausnog.net/mailman/listinfo/ausnog > > _______________________________________________ > AusNOG mailing list > [email protected] > http://lists.ausnog.net/mailman/listinfo/ausnog > >
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