I suggest you just transfer your domain away from GoDaddy, to a different registrar, as they are notoriously useless.
If you do a bunch of domains, it might be best to go with a wholesaler and whilst I personally recommend Synergy Wholesale, there are others you can pick from - look at the accredited registrars here: https://www.auda.org.au/industry-information/registrars/ On Thu, 30 Jul 2020 at 19:26, Greg M <gr...@servu.net.au> wrote: > Hi Noggers, > > > > Wondering if anyone a contact at AUDA or Godaddy who can assist with a > domain issue. > > > > History: > > - Jun 30, Godaddy advises the domain has a de-registered ABN/ACN > associated to it. > - Jul 6 – Stat dec, Updated ABN/ASIC details sent to Godaddy > - Jul 8 – Godaddy update the domain details (change visible via whois) > even requiring a 2 year upfront “payment” to renew it as part of the > “update” > - Jul 30 – The .com.au/.net.au domains suddenly cease working with an > email from Goddady advising we did not respond in 30 days since the > original email and that the domain is now cancelled. > > > > We have contacted them today, twice and of course we are unable to speak > to anyone there who “handles these specific requests” – and have been > advised by Customer Service it will take “auDA weeks to months” to process > our support request. > > > > Seriously? > > > > Any help is appreciated as the business has been crippled by this, as > their CRM/practise software is all linked to their website/domain with > complex Azure/O365 integrations that no longer function. > > > > Cheers, > > > > Greg > _______________________________________________ > AusNOG mailing list > AusNOG@lists.ausnog.net > http://lists.ausnog.net/mailman/listinfo/ausnog >
_______________________________________________ AusNOG mailing list AusNOG@lists.ausnog.net http://lists.ausnog.net/mailman/listinfo/ausnog