Job didn’t ask for a RCA, he asked what action was taken at a very specific time that resolved the impact.
This had major effects on the global Internet routing system, and a lot of networks have applied some level of traffic engineering against AS1222 originated routes. I don’t think it unreasonable that those network operators would like some level of transparency as opposed to blind trust that it’s resolved adequately to a level where pre-impact trust can be inferred against AS1221 again. This wasn’t just a little hiccup... Sent from my iPhone > On Sep 29, 2020, at 5:39 PM, DaZZa <[email protected]> wrote: > > What part of "Root cause investigations are underway" is difficult to > understand? > > As much as I have an intense dislike for all things Telstra, this got > fixed at 5:48 am AEST, according to Russell - it's now barely 07:40 am > AEST - demanding a root cause analysis in less than 2 hours from an > organisation as large as Telstra is a bit rich. > > D > > >> On Wed, 30 Sep 2020 at 07:24, Job Snijders <[email protected]> wrote: >> >> Dear Russell, >> >> At 20:32 UTC something transpired that remedied the issue, what was that >> action? >> >> What assurances do we have that this doesn't happen again in the next 24 >> hours? >> >> Kind regards, >> >> Job >> >>> On Wed, Sep 30, 2020 at 07:06:38AM +1000, Russell Langton wrote: >>> Hi job, >>> Root cause investigations are underway with the teams. >>> >>> Thanks. >>> >>>> On Wed, 30 Sep 2020, 6:49 am Job Snijders, <[email protected]> wrote: >>> >>>> Dear Russell, >>>> >>>> Thank you for this update. >>>> >>>> Do you have any information on what transpired? >>>> >>>> Kind regards, >>>> >>>> Job >>>> >>>> On Wed, Sep 30, 2020 at 06:47:00AM +1000, Russell Langton wrote: >>>>> Hi, >>>>> This should be resolved now. >>>>> Please advise if any further issues. >>>>> >>>>> >>>>> On Wed, 30 Sep 2020, 5:48 am Russell Langton, <[email protected]> >>>> wrote: >>>>> >>>>>> Hi, >>>>>> I'm on leave but getting the right teams to review asap. >>>>>> >>>>>> >>>>>> On Wed, 30 Sep 2020, 4:44 am Sadiq Saif, <[email protected]> wrote: >>>>>> >>>>>>> Can somebody from Telstra's NOC contact me off list please? >>>>>>> >>>>>>> Y'all are leaking the following prefixes: >>>>>>> 208.100.53.0/24, 67.202.70.0/24, 69.162.134.0/24, 208.117.38.0/24, >>>>>>> 50.31.98.0/24 >>>>>>> >>>>>>> Correct origin is AS32748, not AS1221. >>>>>>> >>>>>>> I am contacting on behalf of my employer who is a Steadfast customer. >>>>>>> >>>>>>> -- >>>>>>> Sadiq Saif >>>>>>> _______________________________________________ >>>>>>> AusNOG mailing list >>>>>>> [email protected] >>>>>>> http://lists.ausnog.net/mailman/listinfo/ausnog >>>>>>> >>>>>> >>>> >>>>> _______________________________________________ >>>>> AusNOG mailing list >>>>> [email protected] >>>>> http://lists.ausnog.net/mailman/listinfo/ausnog >>>> >>>> >> _______________________________________________ >> AusNOG mailing list >> [email protected] >> http://lists.ausnog.net/mailman/listinfo/ausnog > > > > -- > veg·e·tar·i·an: > Ancient tribal slang for the village idiot who can't hunt, fish or ride > _______________________________________________ > AusNOG mailing list > [email protected] > http://lists.ausnog.net/mailman/listinfo/ausnog _______________________________________________ AusNOG mailing list [email protected] http://lists.ausnog.net/mailman/listinfo/ausnog
