Whilst usually I agree with just load it up and drive it, this
particular trip is more like 1500km each way, so it will cost 4 full
days in travel return trip to do so.
I do love a good road trip though :D thoughts @Rhys? :P
------ Original Message ------
From: "Darren Moss" <[email protected]>
To: "Jennifer Sims" <[email protected]>; "Nathan Brookfield"
<[email protected]>
Cc: "[email protected]" <[email protected]>
Sent: 8/12/2023 8:27:02 AM
Subject: Re: [AusNOG] Courier insurance
Seasons’ Greetings Noggers,
If I have to use airlines to move equipment, I check it in as oversized
baggage. Unfortunately, insurance for accompanied luggage is not great
(usually non-existent) for the reasons Jennifer has shown.
Make sure equipment is boxed well. I’ve sat on the plane and watched
baggage handlers throw boxes marked fragile onto the baggage cart.
Carriers we’ve learned to avoid are TNT (damaged equipment), Couriers
Please (late/failed pickups/late deliveries) and Parcel to Courier
(damaged equipment).
We’ve had good results with Aramex and Fedex. Look at TransDirect if
you prefer a broker and multiple options.
In November we had new HP equipment for deployment at SY4.
I had it shipped to my home, tested a basic config, loaded it into my
car and drove 850klms then unloaded at SY4 where it was installed and
commissioned.
IMHO, the best way to get equipment safely to the DC is via car.
Regards,
Darren Moss
General Manager
Cloud365 Australia Pty Limited
<https://www.cloud365.com.au/>
[email protected]
+61 1800 888 365 x105
+61 3 9017 2287
Level 1, 1 Queens Road, Melbourne VIC 3004
cloud365.com.au <https://www.cloud365.com.au/>
<https://www.linkedin.com/in/thatdarrenguy/>
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From: AusNOG <[email protected]> On Behalf Of Jennifer
Sims
Sent: Friday, 8 December 2023 12:38 AM
To: Nathan Brookfield <[email protected]>
Cc:[email protected]
Subject: Re: [AusNOG] Courier insurance
Sadly I did this and ended up in a very bad situation.
I had some gear shipped to me in QLD, and was bringing back to me in
Vic for the following weekend.
Saw it off at Brisbane all bagged and tagged.
Then in Melbourne, virgin says “we placed it on belt 2, we aren’t going
responsible for you not picking it up”. Efforts to explain to the
airline that no I didn’t pick it up, and that it never arrived on the
belt the same as everything else.
They literally just ignored me and left me high and dry. Police said
they could not do anything as no indication it was stolen, airport
refused to check cctv as police didn’t do report, and baggage services
kept shirking responsibility.
After lots of backward and forward, we just had to give up.
The vendor on the other hand was very understanding and it cost me as
per our agreement, which was money I didn’t want to burn but sadly, had
no choice because I needed to keep to my agreement.
Overall, don’t trust the airlines. If you check it, make sure it’s got
an air tag or something to track it down.
Jen
Sent from my iPhone
On 7 Dec 2023, at 23:14, Nathan Brookfield
<[email protected]> wrote:
After many issues over the years with shipping equipment especially
TNT, if I’m going anyway, I will always take it and check it in on the
flight, in a lot of cases, it’s cheaper and yes, it might get thrown
around a little bit, but it doesn’t matter what courier company you
use it’s going to be a lot safer….
Nathan Brookfield
General Manager
p: 1300 592 330 | m: 0412 266 008 | w: https://Iperium.com.au
<https://Iperium.com.au>
Level 4, Suite 2, 189 Kent Street Sydney NSW 2000
Your Connectivity Team
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On 7 Dec 2023, at 22:01, Rhys Hanrahan <[email protected]> wrote:
Hi All,
Just wondering how people handle the situation of transit insurance
for domestic shipping of high value equipment? I am looking at options
for TNT’s transit warranty and 1) It’s pricey and will cost thousands
to get a warranty 2) They max out coverage at $40K it seems. I suppose
we might be able to work around that with multiple separate shipments.
We’ve got new Cisco gear worth 70-90K that we are shipping to one of
our offices for configuration, then from NSW to a customer’s site in
far north QLD. I’m not really keen on just trusting the gear won’t be
damaged, so I’m looking for safe options to courier the equipment –
I’m wondering if anyone is aware of good options for this sort of
situation?
We are also attending site so it’s possible that we could just check
the boxes in as luggage, but I’m not sure if I trust baggable handlers
any better. Typically we’d just ship directly to site, but we don’t
really want to configure and test it entirely onsite as that has it’s
own challenges in this case.
Appreciate any suggestions. Thanks!
Rhys Hanrahan | General Manager / CTO
m: 0414 83 83 43 | e: [email protected]
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