Doing a quick salary filter on Seek your mid-range salary is 80k & chasing someone with 5+ years experience sysadmin/AD/Exchange/M365/Cisco/Junos/VoIP/Linux/Hosting.
We had a similar issue tracking down staff but a reality check for us was finding out Australian ISPs were paying close to $80k for L1 business support. Once we adjusted our expectations we found there were plenty of excellent people out there. It's hard as a small business to attract good techs, why would someone work for you (MSPs don't have a great rep) when they could make the same working for a big, well known corporate? As an absolute shot in the dark I'd say you're looking at $120k+ for someone good based on that JD. Anyone who disagrees please send me your resume :) Elliott ________________________________ From: AusNOG <[email protected]> on behalf of Rhys Hanrahan <[email protected]> Sent: Friday, March 15, 2024 4:12:00 PM To: [email protected] <[email protected]> Subject: [AusNOG] Looking for a senior service desk / L2+ support person Hi All, Sorry for the noise – just wanted to post this as we’re not having much luck finding the right candidates for a role. I was hoping that some people on this list either might be interested or know someone who might be interested in the role. Of course appreciate any feedback on the job ad too ?? We are looking for someone for a Senior service desk/L2+ role – need to be comfortable acting as an escalation point for help desk and getting involved in Windows desktop support and helping guide the service desk team. Hoping to find someone who has a passion for technology and is quite well rounded across a variety of small business IT areas, and has solid troubleshooting skills and fundamentals. There is a massive opportunity for increasing your knowledge as we do a lot more than a typical MSP – and of course there’s the ISP and engineering side of things - the person would be interfacing with our engineering team a lot, and there would be future ability to grow into an engineering role, as you’d be exposed to all areas of the business from the start. The job ad is here: https://www.seek.com.au/job/73897923. Anyone who is interested is welcome to send an email to myself or to [email protected]<mailto:[email protected]> Thanks all! Have a great weekend. Rhys Hanrahan | General Manager / CTO m: 0414 83 83 43 | e: [email protected]<mailto:[email protected]> “Ask us about how our Channel Partnership and Referral Program can earn you passive income” [www.nexusone.com.au]<http://www.nexusone.com.au/> [signature_1237010360] <http://www.fusiontech.com.au/> NEXUS ONE | FUSION TECHNOLOGY SOLUTIONS p: 1800 NEXUS1 (1800 639 871) or 1800 565 845 | a: Suite 12.03 Level 12, 227 Elizabeth Street, Sydney NSW 2000 www.nexusone.com.au<http://www.nexusone.com.au/> | www.fusiontech.com.au<http://www.fusiontech.com.au/> The information in this email and any accompanying attachments may contain; a. Confidential information of Fusion Technology Solutions Pty Ltd, Nexus One Pty Ltd or third parties; b. Legally privileged information of Fusion Technology Solutions Pty Ltd, Nexus One Pty Ltd or third parties; and or c. Copyright material Fusion Technology Solutions Pty Ltd, Nexus One Pty Ltd or third parties. If you have received this email in error, please notify the sender immediately and delete this message. Fusion Technology Solutions Pty Ltd, Nexus One Pty Ltd does not accept any responsibility for loss or damage arising from the use or distribution of this email. Please consider the environment before printing this email.
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