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Fellow Tech Writers:
I am appealing to the list for help as a last resort. Normally I would
not bother the list with this, but I have looked everywhere for some
help and have found none.
I write technical documents with OpenOffice Writer. The largest and most
complex documents are master documents. I created several of these in
version 2.x, some of which are hundreds of pages long. I upgraded to
3.x. Now these master documents crash the program when I am opening
them. Even master documents created in the upgrade, 3.x, begin crashing
the program after a few days (these are brand new master documents, only
a few pages long). This is a disaster. Of course, since most of the
actual text is contained in the subdocs, which are unaffected, I have
not lost a lot of work. But now I am faced with the possibility of going
back and re-building a lot of master documents from the ground up.
Worse, I can no longer trust a tool I have relied on for years.
Is anyone else using 3.x to create master documents? Have you seen this
problem? Do you have any suggestions? I have been raining inquiries on
the OpenOffice forums for weeks and have gotten no replies.
Info: System is Windows XP Pro 2002 with service pack 2, program is
OpenOffice Writer 3.1.
Thanks to the group for any help; feel free to reply privately if you
prefer.
Sarah Stegall
Senior Technical Writer
Bivio Networks, Inc.
4457 Willow Road, Suite 200
Pleasanton, CA 94558
[email protected]
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