Absolutely but they are more than that. Not only do they have an image to uphold they are also investing in bringing the "diaspora" back to its roots....and that's why my recommendation was two pronged a) to make the CCA aware of this issue because it is through them that "Azorean Culture" is being divulged and b) for the refund to be pushed back through the credit card company.
Here's the link to file a complaint, not sure if this is the right one...it will require an understanding of portuguese. http://www.consumidor.pt/ In closing there was not attempt at directing anyone but simply an insight into what "I" would do in this situation. Best, Margaret Vicente On 1/15/13, Cheri Mello <[email protected]> wrote: > The CCA (or Cultura Azores) is like their National Archive. I don't > understand why someone would contact a National Archive to file a complaint > when it needs to go to the Better Business Bureau (BBB) or a like entity > that they hopefully have there. Can you elaborate further on why the CCA > could help resolve a consumer problem? Maybe it's way different over > there. > Cheri Mello > Listowner, Azores-Gen > Researching: Vila Franca, Ponta Garca, Ribeira Quente, Ribeira das Tainhas, > Achada > > -- > To unsubscribe from this group, send email to > [email protected]. Follow the confirmation directions > when they arrive. > For more options, such as changing to List, Digest, Abridged, or No Mail > (vacation) mode, log into your Google account and visit this group at > http://groups.google.com/group/Azores. Click in the blue area on the right > that says "Join this group" and it will take you to "Edit my membership." -- Margaret M Vicente -- To unsubscribe from this group, send email to [email protected]. Follow the confirmation directions when they arrive. For more options, such as changing to List, Digest, Abridged, or No Mail (vacation) mode, log into your Google account and visit this group at http://groups.google.com/group/Azores. Click in the blue area on the right that says "Join this group" and it will take you to "Edit my membership."
