Barbara, it's not what you're doing that's the problem.  It's the website.
I informed them but it falls in deaf years and they regurgitated the same
thing over and over.  I finally gave it up.  It seems to now work only for
citizens with the citizen card.

Margaret

On Tue, Sep 29, 2015 at 6:04 PM, Barbara Davis <[email protected]>
wrote:

> So I get it except it is asking my locality and I don't know what that is
> asking me.  HELP!
>
> Barb
>
> On Sunday, September 27, 2015 at 12:01:07 PM UTC-6, Mara wrote:
>>
>> It's not you.  In fact they did change the securities.  I wrote to them
>> about this problem to which they replied we can still obtain the
>> certificates by accessing the option as shown below.  They insisted we did
>> not need Citizen id number to acess it but the many times I tried and
>> couldn't get in.  Hopefully you can read portuguese to follow their
>> instructions below.
>>
>> Cara Sra. Margaret Vicente,
>>
>>
>>
>> First of all, thank you for your contact.
>>
>>
>>
>>
>>
>> To use the Certificates Online Service Citizen Portal should:
>>
>>
>>
>> 1) Register as a user on the home page of the Citizen Portal, selecting
>> the "Authentication" located on the right top of the page and choosing
>> "user / password" option;
>>
>> 2) Check the registry on the Citizen Portal, through the receipt of an
>> email;
>>
>> 3) Authenticate in the Citizen Portal with the user and the keyword;
>>
>> 4) Click on "Delivering online service" in   follow the steps.
>> <https://www.portaldocidadao.pt/pt/web/agencia-para-a-modernizacao-administrativa/portal-do-cidadao-certidao-de-registo-civil>
>>
>>
>>
>> Additionally inform that does not need to own the Citizen Card to request
>> a Certificate of online civil registration.
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>> *:: The team Contact Center Citizen *
>>
>> *[email protected]*
>>
>> *AMA - Agency for Administrative Modernisation, IP *
>> *PRESIDENCY OF THE COUNCIL OF MINISTERS*
>>
>> On Sun, Sep 27, 2015 at 2:16 AM, Barbara Davis <[email protected]>
>> wrote:
>>
>>> So I confess I am feeling a little stupid at this point.  Grandparents
>>> have passed and I am looking for the records, specifically birth
>>> certificates which will give further names.  I have gone to the link below
>>> and can't quite figure out how to navigate it.  I always get to where they
>>> want my digital certificate/card, which I don't have.  Any help?  I'd love
>>> to be able to request and pay online.
>>>
>>> BarbOn Monday, August 31, 2015 at 6:02:01 AM UTC-6, Mara wrote:
>>>
>>> Hi Cheri and Barbara,
>>>>
>>>> the site is called  "Portal do Cidadao"
>>>>
>>>> https://www.portaldocidadao. pt/web/instituto-dos-registos- 
>>>> e-do-notariado/registo-civil-
>>>> certidao-de-nascimento
>>>> <https://www.portaldocidadao.pt/web/instituto-dos-registos-e-do-notariado/registo-civil-certidao-de-nascimento>
>>>>
>>>> On Mon, Aug 31, 2015 at 12:42 AM, Cheri Mello <[email protected]>
>>>> wrote:
>>>>
>>>>> Serreta is in the council of Angra. As for these recent records, I'm
>>>>> not sure of their rules. They may give you the 1954 record if you are 
>>>>> named
>>>>> in that record. Maybe they have a rule about the record needs to be so 
>>>>> many
>>>>> years old. I believe Margaret Vicente posted a link last week to a site to
>>>>> order recent vital records. Maybe she will be gracious enough to repost 
>>>>> it.
>>>>> Read it carefully to make sure your request is within their rules and
>>>>> regulations. Every country is now concerned about invasion of privacy.
>>>>> Cheri
>>>>>
>>>>> --
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>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Margaret M Vicente
>>>>
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>>
>>
>>
>> --
>> Margaret M Vicente
>>
> --
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-- 
Margaret M Vicente

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