Sam, I really don't know if you can upload it again.

https://www.myheritage.com/contact-myheritage

There's phone numbers and other ways to contact them. I hope it works!!
Cheri
Cheri Mello
Listowner, Azores-Gen
Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira Quente,
Ribeira das Tainhas, Achada


On Thu, Nov 29, 2018 at 8:41 AM 'Sam (Camas, WA)' via Azores Genealogy <
[email protected]> wrote:

> Rick;  Since I got that message when I uploaded my sister’s raw data, do
> you know if I can uploaded it again? Will a second upload over-ride the
> first?  I’m thinking you could be right and I may have clicked on the wrong
> download when I did it the first time.
>
>
>
> Thanks,
>
>
>
> Sam (Mazatlán, MX)
>
>
>
> *From: *Richard Francis Pimentel <[email protected]>
> *Sent: *Thursday, November 29, 2018 9:28 AM
> *To: *[email protected]
> *Subject: *RE: [AZORES-Genealogy] Re: Transferring your DNA to My
> HeritageDNAbefore December 1
>
>
>
> *Sam, I just did mine this morning and had no problems.   I first
> downloaded my DNA from Family Tree DNA. You want to download Build 37
> Autosomal. If you did not use this one then that could be the problem. It
> is an easy mistake to make because you can also download Build 36 which
> will not work.*
>
>
>
> *Rick*
>
> *Richard Francis Pimentel*
>
> *Epping, NH*
>
>
>
> *Researching, Riberia Grande, Riberinha, Achada Grande,  Bretanha, and
> Ponta Delgada,  Sao Miguel, Acores*
>
>
>
>
>
>
>
> *From:* 'Sam (Camas, WA)' via Azores Genealogy [mailto:
> [email protected]]
> *Sent:* Thursday, November 29, 2018 11:22 AM
> *To:* [email protected]
> *Subject:* RE: [AZORES-Genealogy] Re: Transferring your DNA to My
> Heritage DNAbefore December 1
>
>
>
> Cheri;  Thanks for this reminder.  I had tried to do this twice now
> without success.  It just kept showing that it was uploading but; would
> never finish.  Thanks to you reminder, I tried again this morning with
> success.  I’ve uploaded all 3 of the kits I manage to My Heritage.
> Interestingly, there were no issues with the two male kits but; when
> uploaded my sister’s kit I received a message that said something like, we
> are unable to process this type of information at this time.  We will
> notify you when we are able to. (Something like that anyway).  Any ideas on
> that?
>
>
>
> Thanks again,
>
>
>
> Sam (Mazatlán, MX)
>
>
>
> *From: *Cheri Mello <[email protected]>
> *Sent: *Wednesday, November 28, 2018 8:14 PM
> *To: *Azores Genealogy <[email protected]>;
> [email protected]; [email protected]
> *Subject: *[AZORES-Genealogy] Re: Transferring your DNA to My Heritage
> DNAbefore December 1
>
>
>
> (Cross posted to Azores, Madeira, and IslandRoutes lists)
>
>
>
> Just a reminder...You only have a couple of days left before My Heritage
> starts charging on Dec. 1st.
>
> Original email below:
>
>
>
> For those who have DNA tested, you will want to download your raw data
> from whichever company and transfer it over to My Heritage DNA before
> December 1st.
>
>
>
> Each testing company has developed different tools and has different
> population samples. Transferring to MyHeritage DNA is currently free. Use
> of their tools will be grandfathered in. Beginning December 1st, you will
> have to pay. No, I don't know the amount.
>
>
>
> Here is what Dick Eastman says about the transfer: https://goo.gl/F5VScW
>
>
>
> Here is Roberta Estes' step-by-step guide to downloading and transferring:
>
> https://goo.gl/9bYpyM
>
>
>
> Roberta went to My Heritage's conference last week and spent a lot of time
> at the DNA lectures. Roberta does have a scientific or technical
> background, so she completely understands this stuff. She tries very hard
> to break the science down for the us to understand in her blog,
> DNA-Explained.com. She wrote a long, detailed article on how DNA matching
> is done at My Heritage. All companies have their own similar processes. I
> encourage everyone to read the article and try to follow along. You don't
> need to understand the gory details. The only understanding is that there's
> a lot of science and stuff behind the scenes going into these matches and
> it's not a perfect science. There's no way to appreciate it until you read
> (or attend) lectures like this. So read her latest blog with the
> understanding that you are following along and will only digest small
> portions of it: https://goo.gl/uAnanQ
>
>
>
> Cheri Mello, Family Tree DNA Admin (volunteer)
>
> Cheri Mello
> Listowner, Azores-Gen
> Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira Quente,
> Ribeira das Tainhas, Achada
>
>
>
>
>
> On Tue, Nov 6, 2018 at 12:23 PM Cheri Mello <[email protected]> wrote:
>
> (Cross posted to Azores, Madeira, and IslandRoutes lists)
>
>
>
> For those who have DNA tested, you will want to download your raw data
> from whichever company and transfer it over to My Heritage DNA before
> December 1st.
>
>
>
> Each testing company has developed different tools and has different
> population samples. Transferring to MyHeritage DNA is currently free. Use
> of their tools will be grandfathered in. Beginning December 1st, you will
> have to pay. No, I don't know the amount.
>
>
>
> Here is what Dick Eastman says about the transfer: https://goo.gl/F5VScW
>
>
>
> Here is Roberta Estes' step-by-step guide to downloading and transferring:
>
> https://goo.gl/9bYpyM
>
>
>
> Roberta went to My Heritage's conference last week and spent a lot of time
> at the DNA lectures. Roberta does have a scientific or technical
> background, so she completely understands this stuff. She tries very hard
> to break the science down for the us to understand in her blog,
> DNA-Explained.com. She wrote a long, detailed article on how DNA matching
> is done at My Heritage. All companies have their own similar processes. I
> encourage everyone to read the article and try to follow along. You don't
> need to understand the gory details. The only understanding is that there's
> a lot of science and stuff behind the scenes going into these matches and
> it's not a perfect science. There's no way to appreciate it until you read
> (or attend) lectures like this. So read her latest blog with the
> understanding that you are following along and will only digest small
> portions of it: https://goo.gl/uAnanQ
>
>
>
> And transfer over now, before American Thanksgiving and other things that
> will come up and make you forget :)
>
> Cheri Mello, Family Tree DNA Admin (volunteer)
>
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