Marc,
What is in the XferLOG file for the failed backup?
Craig
On Tue, Mar 13, 2018 at 2:58 PM, Robert Trevellyan <
robert.trevell...@gmail.com> wrote:
> That's actually a slightly different error (io.c(1556) instead of
> io.c(629)). It's possible that browsing the source code of io.c would offer
> a clue, but it's a pretty generic error, so it's probably time to enable
> verbose logging on both ends and do some proper debugging. I'd do that by
> running rsync at the command-line.
>
> Robert Trevellyan
>
> On Tue, Mar 13, 2018 at 11:13 AM, Marc Gilliatt <m.gilli...@live.co.uk>
> wrote:
>
>> I've set the timeout on my backuppc server to 604800 which is one week.
>> One of my clients has just completed its first full backup. However, my
>> other clients are still receiving the same rysnc error as before...
>>
>>
>> 2018-03-13 15:11:29 Got fatal error during xfer (rsync error: error in rsync
>> protocol data stream (code 12) at io.c(1556) [generator=3.0.9.11])
>> 2018-03-13 15:11:34 Backup aborted (rsync error: error in rsync protocol
>> data stream (code 12) at io.c(1556) [generator=3.0.9.11])
>>
>>
>> ------------------------------
>> *From:* Robert Trevellyan <robert.trevell...@gmail.com>
>> *Sent:* 13 March 2018 14:44:54
>> *To:* General list for user discussion, questions and support
>> *Subject:* Re: [BackupPC-users] Can't switch users to BackupPC in
>> terminal?
>>
>> I'd say its worth a try.
>>
>> Robert Trevellyan
>>
>> On Tue, Mar 13, 2018 at 10:30 AM, Marc Gilliatt <m.gilli...@live.co.uk>
>> wrote:
>>
>> So I should set my ConnectTimeout on my backuppc server then?
>> ------------------------------
>> *From:* Robert Trevellyan <robert.trevell...@gmail.com>
>> *Sent:* 13 March 2018 14:25:30
>>
>> *To:* General list for user discussion, questions and support
>> *Subject:* Re: [BackupPC-users] Can't switch users to BackupPC in
>> terminal?
>>
>> According to the man pages, the ConnectTimeout and ServerAlive settings
>> only apply to ssh_config, i.e. the BPC end, whereas the other settings only
>> apply to sshd_config, i.e. the host you are trying to backup.
>>
>> Robert Trevellyan
>>
>> On Tue, Mar 13, 2018 at 10:12 AM, Marc Gilliatt <m.gilli...@live.co.uk>
>> wrote:
>>
>> Thank you for the quick response.
>>
>>
>> Do I have to increase the SSH timeout on my backuppc server or my client
>> or both?
>>
>>
>> I've checked the SSH timeout on my backuppc server, its commented out,
>> should I uncomment it and set it?
>>
>>
>>
>> ------------------------------
>> *From:* Robert Trevellyan <robert.trevell...@gmail.com>
>> *Sent:* 13 March 2018 14:00:17
>> *To:* General list for user discussion, questions and support
>> *Subject:* Re: [BackupPC-users] Can't switch users to BackupPC in
>> terminal?
>>
>> Maybe the client has its own firewall?
>>
>> The BPC timeout setting is ClientTimeout on the Backup Settings page. For
>> SSH you would have to delve into /etc/ssh_config and /etc/sshd_config.
>> Look for ConnectionTimeout, ClientAliveInterval, ClientAliveCountMax and
>> ServerAliveInterval. More details via man ssh_config and man sshd_config.
>>
>>
>> Robert Trevellyan
>>
>> On Tue, Mar 13, 2018 at 9:51 AM, Marc Gilliatt <m.gilli...@live.co.uk>
>> wrote:
>>
>> Our servers our on our internal LAN, so I don't think it's our firewall.
>> I used BackupPC v3 in the past, and I upgraded to BackupPC v4. I had issues
>> with the upgrade and I had to completely build my backuppc server again.
>> However, I had no issue with BackupPC v3, I never received that rsync error
>> before until now. When I go into each of my client's page in the GUI, it
>> says its been successfully pinged.
>>
>>
>> I'm not sure on how to find out about the timeout and setting it greater,
>> or the SSH connection time sorry?
>> ------------------------------
>> *From:* Robert Trevellyan <robert.trevell...@gmail.com>
>> *Sent:* 12 March 2018 21:38:11
>> *To:* General list for user discussion, questions and support
>> *Subject:* Re: [BackupPC-users] Can't switch users to BackupPC in
>> terminal?
>>
>> Perhaps the client's firewall is blocking pings.
>>
>> And what do you have set for timeout - is it 600 seconds? Or perhaps the
>> SSH connection is timing out.
>>
>> Robert Trevellyan
>>
>> On Mon, Mar 12, 2018 at 12:46 PM, Marc Gilliatt <m.gilli...@live.co.uk>
>> wrote:
>>
>> I believe I solved my issue of the hostname, I had to use the IP address
>> for some reason, I cant use the FQDN.
>>
>>
>> Also, when I try to run a backup it fails after about 10 minutes, I'm
>> receiving the following message...
>>
>>
>> 2018-03-12 16:39:08 Got fatal error during xfer (rsync error: error in rsync
>> protocol data stream (code 12) at io.c(629) [generator=3.0.9.11])
>> 2018-03-12 16:39:14 Backup aborted (rsync error: error in rsync protocol
>> data stream (code 12) at io.c(629) [generator=3.0.9.11])
>>
>> I'm not sure on what that error means?
>>
>> ------------------------------
>> *From:* Stefan Peter <s_pe...@swissonline.ch>
>> *Sent:* 12 March 2018 15:54:53
>> *To:* backuppc-users@lists.sourceforge.net
>> *Subject:* Re: [BackupPC-users] Can't switch users to BackupPC in
>> terminal?
>>
>> On 12.03.2018 15:09, Marc Gilliatt wrote:
>> > I'm sorry, I'm not too sure on what you mean by working in
>> /srv/backuppc?
>> >
>> >
>> > I copied and pasted the RSA key from my backuppc server to my host I
>> > would like backing up. I ran the following commands,
>> >
>> >
>> > On my backuppc server:
>> >
>> > /cat /root/.ssh/id_rsa.pub > id_rsa.pub_copy
>> > /
>> >
>> >
>> > On my host server:
>> >
>> > ///cat id_rsa.pub_copy >> /root/.ssh/authorized_keys/
>> >
>> > /
>> > /
>>
>> I don't see any copy command from the backuppc server to the client here?
>>
>> Why dont you use
>>
>> ssh-copy-id -i /var/lib/backuppc/.ssh/id_rsa.pub root@backuppc-client
>>
>> (execute this as root user on the backuppc server!)
>>
>>
>> With kind regards
>>
>> Stefan Peter
>>
>>
>> --
>> A: Because it messes up the order in which people normally read text.
>> Q: Why is top-posting such a bad thing?
>> A: Top-posting.
>> Q: What is the most annoying thing in e-mail?
>> (See https://en.wikipedia.org/wiki/Posting_style for details)
>>
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>
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