Hi Edward,

I'm not sure how much help this list can be as we are just a group of people 
who administrate our own installations of BackupPC. It's a very flexible 
solution that can handle massive amounts of backup and runs maintenance-free 
for years, so it's not a surprise if it got forgotten about until the disk 
filled up.

Most of the folks on this list installed the software ourselves. The "PC Backup 
Genie" is just a cutesy name attributed to the process that sent the email. Can 
you reach out to the individual responsible for the installation of the system? 
 If it's not possible to contact the person in charge of the BackupPC build, 
the best clue to find the filled disk is to identify the originating server of 
any alerts such as the one below to lead you to the source.

As the Senior IT Admin you're familiar with the spoofability of the "FROM" 
address on an email. There's no guarantee that it came from the "remote05" 
server, but check that first as a simple first step. If that server isn't 
running BackupPC then contact your email administrator to ask for a mail trace 
to determine which server sent it.

________________________________
From: Edward Cotter <ecot...@aliaswire.com>
Sent: Thursday, March 24, 2022 2:19 AM
To: backuppc-users@lists.sourceforge.net 
<backuppc-users@lists.sourceforge.net>; 
backuppc-users-requ...@lists.sourceforge.net 
<backuppc-users-requ...@lists.sourceforge.net>
Cc: Mindas Berzonskis <mberzons...@aliaswire.com>; Charles Chang 
<cch...@aliaswire.com>; Scott Armit <sar...@aliaswire.com>; Chaminda 
Delpagodage <chami...@aliaswire.com>
Subject: [BackupPC-users] HELP - FW: BackupPC administrative attention needed


Hello backuppc support,



New user to your mailing list and completely new to the product.



As Senior IT Admin – tasked with resolving issues with our existing backup 
solution through your software.



These alerts are coming out everyday for our company – looking for basic 
guidance and direction with suggested steps to resolve to avoid any data loss 
for our organization.



Please advise at your earliest convenience.



Working to discover the file system location /srv/backuppc to see what space is 
available and if it can be expanded.



Thanks,



From: backu...@remote05.aliaswire.com<mailto:backu...@remote05.aliaswire.com> 
<backu...@remote05.aliaswire.com<mailto:backu...@remote05.aliaswire.com>>
Sent: Sunday, March 20, 2022 6:00 PM
To: it-admin <it-ad...@aliaswire.com<mailto:it-ad...@aliaswire.com>>
Subject: BackupPC administrative attention needed

Yesterday 156 hosts were skipped because the file system containing 
/srv/backuppc/ was too full.  The threshold in the configuration file is 95%, 
while yesterday the file system was up to 97% full.  Please find more space on 
the file system, or reduce the number of full or incremental backups that we 
keep.

Regards,
PC Backup Genie





Edward R. Cotter  |  Senior IT Administrator



152 Middlesex Turnpike | Burlington MA 01803

Office: 617-393-5388

Mobile: 781-572-9764



ecot...@aliaswire.com<mailto:ecot...@aliaswire.com>

aliaswire.com<https://www.aliaswire.com/>





[Red text on a black background  Description automatically generated with 
medium confidence]



[Logo  Description automatically generated]  [A picture containing text, 
clipart  Description automatically generated]



From: Chaminda Delpagodage <chami...@aliaswire.com>
Sent: Monday, March 21, 2022 10:46 AM
To: Edward Cotter <ecot...@aliaswire.com>; Mindas Berzonskis 
<mberzons...@aliaswire.com>
Cc: Scott Goldthwaite <sgoldthwa...@aliaswire.com>; Charles Chang 
<cch...@aliaswire.com>; Timothy M. Spear <tmsp...@aliaswire.com>
Subject: Re: BackupPC administrative attention needed



Thanks Ed for following up on this! This space issue needs to be addressed asap 
as backuppc is our current backup solution until a new tool is rolled out.



Thanks



--

Chaminda Delpagodage | Senior Director of SRE

Aliaswire



From: Edward Cotter <ecot...@aliaswire.com<mailto:ecot...@aliaswire.com>>
Date: Monday, March 21, 2022 at 10:06 AM
To: Mindas Berzonskis 
<mberzons...@aliaswire.com<mailto:mberzons...@aliaswire.com>>
Cc: Chaminda Delpagodage 
<chami...@aliaswire.com<mailto:chami...@aliaswire.com>>, Scott Goldthwaite 
<sgoldthwa...@aliaswire.com<mailto:sgoldthwa...@aliaswire.com>>, Charles Chang 
<cch...@aliaswire.com<mailto:cch...@aliaswire.com>>, Timothy M. Spear 
<tmsp...@aliaswire.com<mailto:tmsp...@aliaswire.com>>
Subject: FW: BackupPC administrative attention needed

Mindas,

When we move to our new backup solution.

Will it take care of this issue we have with awcamdsk through backup genie?

Thanks,


Edward R. Cotter  |  Senior IT Administrator

152 Middlesex Turnpike | Burlington MA 01803
Office: 617-393-5388
Mobile: 781-572-9764

ecot...@aliaswire.com<mailto:ecot...@aliaswire.com>
aliaswire.com






-----Original Message-----
From: backu...@remote05.aliaswire.com<mailto:backu...@remote05.aliaswire.com> 
<backu...@remote05.aliaswire.com<mailto:backu...@remote05.aliaswire.com>>
Sent: Sunday, March 20, 2022 6:00 PM
To: it-admin <it-ad...@aliaswire.com<mailto:it-ad...@aliaswire.com>>
Subject: BackupPC administrative attention needed

Yesterday 156 hosts were skipped because the file system containing 
/srv/backuppc/ was too full.  The threshold in the configuration file is 95%, 
while yesterday the file system was up to 97% full.  Please find more space on 
the file system, or reduce the number of full or incremental backups that we 
keep.

Regards,
PC Backup Genie
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