Hi Edward,
I'm not sure how much help this list can be as we are just a group of
people who administrate our own installations of BackupPC. It's a
very flexible solution that can handle massive amounts of backup and
runs maintenance-free for years, so it's not a surprise if it got
forgotten about until the disk filled up.
Most of the folks on this list installed the software ourselves. The
"PC Backup Genie" is just a cutesy name attributed to the process
that sent the email. Can you reach out to the individual responsible
for the installation of the system? If it's not possible to contact
the person in charge of the BackupPC build, the best clue to find the
filled disk is to identify the originating server of any alerts such
as the one below to lead you to the source.
As the Senior IT Admin you're familiar with the spoofability of the
"FROM" address on an email. There's no guarantee that it came from
the "remote05" server, but check that first as a simple first step.
If that server isn't running BackupPC then contact your email
administrator to ask for a mail trace to determine which server sent it.
------------------------------------------------------------------------
*From:* Edward Cotter <ecot...@aliaswire.com>
*Sent:* Thursday, March 24, 2022 2:19 AM
*To:* backuppc-users@lists.sourceforge.net
<backuppc-users@lists.sourceforge.net>;
backuppc-users-requ...@lists.sourceforge.net
<backuppc-users-requ...@lists.sourceforge.net>
*Cc:* Mindas Berzonskis <mberzons...@aliaswire.com>; Charles Chang
<cch...@aliaswire.com>; Scott Armit <sar...@aliaswire.com>; Chaminda
Delpagodage <chami...@aliaswire.com>
*Subject:* [BackupPC-users] HELP - FW: BackupPC administrative
attention needed
Hello backuppc support,
New user to your mailing list and completely new to the product.
As Senior IT Admin – tasked with resolving issues with our existing
backup solution through your software.
These alerts are coming out everyday for our company – looking for
basic guidance and direction with suggested steps to resolve to avoid
any data loss for our organization.
Please advise at your earliest convenience.
Working to discover the file system location /srv/backuppc to see
what space is available and if it can be expanded.
Thanks,
*/_From: backu...@remote05.aliaswire.com
<mailto:backu...@remote05.aliaswire.com>
<backu...@remote05.aliaswire.com
<mailto:backu...@remote05.aliaswire.com>>
Sent: Sunday, March 20, 2022 6:00 PM
To: it-admin <it-ad...@aliaswire.com <mailto:it-ad...@aliaswire.com>>
Subject: BackupPC administrative attention needed
Yesterday 156 hosts were skipped because the file system containing
/srv/backuppc/ was too full. The threshold in the configuration file
is 95%, while yesterday the file system was up to 97% full. Please
find more space on the file system, or reduce the number of full or
incremental backups that we keep.
Regards,
PC Backup Genie_/**/__/*
*Edward R. Cotter*| Senior IT Administrator
152 Middlesex Turnpike | Burlington MA 01803
Office: 617-393-5388
Mobile: 781-572-9764
ecotter@aliaswire.com____
aliaswire.com <https://www.aliaswire.com/>__
__
__
Red text on a black background Description automatically generated
with medium confidence
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*From:*Chaminda Delpagodage <chami...@aliaswire.com>
*Sent:* Monday, March 21, 2022 10:46 AM
*To:* Edward Cotter <ecot...@aliaswire.com>; Mindas Berzonskis
<mberzons...@aliaswire.com>
*Cc:* Scott Goldthwaite <sgoldthwa...@aliaswire.com>; Charles Chang
<cch...@aliaswire.com>; Timothy M. Spear <tmsp...@aliaswire.com>
*Subject:* Re: BackupPC administrative attention needed
Thanks Ed for following up on this! This space issue needs to be
addressed asap as backuppc is our current backup solution until a new
tool is rolled out.
Thanks
--
Chaminda Delpagodage | Senior Director of SRE
Aliaswire
*From: *Edward Cotter <ecot...@aliaswire.com>
*Date: *Monday, March 21, 2022 at 10:06 AM
*To: *Mindas Berzonskis <mberzons...@aliaswire.com>
*Cc: *Chaminda Delpagodage <chami...@aliaswire.com>, Scott
Goldthwaite <sgoldthwa...@aliaswire.com>, Charles Chang
<cch...@aliaswire.com>, Timothy M. Spear <tmsp...@aliaswire.com>
*Subject: *FW: BackupPC administrative attention needed
Mindas,
When we move to our new backup solution.
Will it take care of this issue we have with awcamdsk through backup
genie?
Thanks,
Edward R. Cotter | Senior IT Administrator
152 Middlesex Turnpike | Burlington MA 01803
Office: 617-393-5388
Mobile: 781-572-9764
ecot...@aliaswire.com
aliaswire.com
-----Original Message-----
From: backu...@remote05.aliaswire.com <backu...@remote05.aliaswire.com>
Sent: Sunday, March 20, 2022 6:00 PM
To: it-admin <it-ad...@aliaswire.com>
Subject: BackupPC administrative attention needed
Yesterday 156 hosts were skipped because the file system containing
/srv/backuppc/ was too full. The threshold in the configuration file
is 95%, while yesterday the file system was up to 97% full. Please
find more space on the file system, or reduce the number of full or
incremental backups that we keep.
Regards,
PC Backup Genie
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