Some info about my setup:

 * The servers PID is 1865, on host backuppc, version 4.4.0, started at
   4/20 18:08.
 * This status was generated at 11/3 11:31.
 * The configuration was last loaded at 11/3 09:22.
 * PCs will be next queued at 11/3 12:00.
 * Other info:
     o 2 pending backup requests from last scheduled wakeup,
     o 0 pending user backup requests,
     o 0 pending command requests,
     o Pool is 1404.19+0.00GiB comprising 8463345+0 files and 16512+10
       directories (as of 10/25 01:33),
     o Pool hashing gives 0+0 repeated files with longest chain 0+0,
     o Nightly cleanup removed 302434+0 files of size 74.66+0.00GiB
       (around 10/25 01:33),
     o Pool file system was recently at 8% (11/3 11:25), today's max is
       8% (11/3 01:00) and yesterday's max was 8%.
     o Pool file system inode usage was recently at 8% (11/3 11:25),
       today's max is 8% (11/3 01:00) and yesterday's max was 8%.

What might be the reason that the deduplication stats are zero?

Note:

   Pool hashing gives 0+0 repeated files with longest chain 0+0,


Obviously deduplication is working because:

 * 69 full backups of total size 6081.09GiB (prior to pooling and
   compression),
 * 123 incr backups of total size 10142.87GiB (prior to pooling and
   compression).

And my total pool is 1.4T. So deduplication is definitely happening.



On 11/3/22 14:29, Mark Murawski wrote:
Hi Christopher,

Thanks for the kind response.

I found the possibly culprit log entry that I attached to this thread just earlier.   2022-11-03 08:08:49 Can't run BackupPC_zipCreate while BackupPC_dump is running on host xyz

Thanks for the note on file storage. The empty paths got me really worked up and panicked that we had no backups.   Perhaps I remembered incorrectly from the last time I touched the filesystem about where this stuff is stored.  It was a really scary and strange behavior to download an empty zip file as well as an empty tar file when I tried to restore.

It could be an artifact of the version I'm running (4.4.0), or maybe it's a lack of error checking or a bug that allows a download of an empty zip with no error or warnings about the cause to the user.

I'm going to monitor this and collect some more details and see if this issue is still happening after all backup jobs are complete.



On 11/3/22 13:26, Christopher Diekkamp wrote:
Hi Mark,

It is normal that there are no files. The files are in the pool or cpool, not the host folder.

But why you are getting an empty file from the restore is not clear.
Please help us helping you and provide logs from the backup you try to restore and some general infos about your setup.

Cheers
Christopher



Am 3. November 2022 16:22:00 UTC schrieb Mark Murawski <markm-li...@intellasoft.net>:

    Hello!


    This is the most recently finished full backup [51] for
    /etc/ssl/private




    When I restore or download this file it's 0 bytes!  Not the
    reported 1428


    And this is my backup path on the backuppc

    
/home/backuppc/pc/comm-nyc1.somethingorother.local/51/f%2f/fetc/fssl/fprivate
    total 24K
    drwxr-x--- 5 backuppc backuppc 6 Oct  1 03:24 .
    drwxr-x--- 4 backuppc backuppc 5 Oct  1 03:24 ..
    -rw-r----- 1 backuppc backuppc 0 Oct  1 03:24
    attrib_ee15c72043d4a708b79599530373a35b
    drwxr-x--- 2 backuppc backuppc 3 Oct  1 03:24 fcertbot-renew.d
    drwxr-x--- 2 backuppc backuppc 2 Oct  1 03:24 fold
    drwxr-x--- 2 backuppc backuppc 3 Oct  1 03:24 fselfsigned
    [root@BackupPC
    
/home/backuppc/pc/comm-nyc1.somethingorother.local/51/f%2f/fetc/fssl/fprivate]#


    There's no files in there!! Just directories!  Everything is missing

    And it looks like the *entire* backup system looks like this.  I
    didn't even know that my backups are completely broken and
    missing all files.





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