Thanks, that was very helpful. There was indeed a filter and I managed to
remove most users from the Trashcan. There are a couple of them that
cannot be deleted because they are linked to other objects, which I
thought was weird because I don't think they ever logged in to the system,
but I'll try to find out what objects they may be linked to, so I can
delete them.

Thanks,
Paulo

> Paulo Almeida wrote:
>> Hi,
>>
>> After upgrading from Base 2.7.2 to 2.8, I'm having problems deleting
>> and adding users (I'm not sure the problems are new; they could have
>> gone unnoticed with 2.7.2).
>>
>> When I add users they don't show up in Administrate->Users, but they
>> are added to the corresponding Mysql table, so I can't add them twice
>> because then the system complains that they already exist, even though
>> I can't see them and cannot login with them. When I delete users they
>> do not disappear from the Mysql table. I was using the POP3
>> Authenticator, but now I have reverted to local authentication and the
>> same thing happens. Do you have any idea about why this might happen?
>
> First thing to check is if you have any filter in the table. Sometimes
> there is a filter on a non-visible column but that should trigger the
> display of a warning icon. Selecting "Clear filter" from the
> view/presets drop down will remove all filters.
>
> Deleting a user doesn't remove them from the database. They are just
> moved to the trashcan and has to be removed "for real" from there. It
> can be a bit hard to do that since you must also track down and delete
> anything the user owns and delete that first.
>
> /Nicklas
>
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